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Telesales Administrator
| Posting date: | 24 May 2024 |
|---|---|
| Hours: | Part time |
| Closing date: | 23 June 2024 |
| Location: | Central Supplies, (Brierley Hill), Unit 2, Saltbrook Rd, Cradley, Brook Park, Halesowen B63 2QU |
| Remote working: | On-site only |
| Company: | Central Supplies (Brierley Hill) Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
We are seeking an experienced Telesales Administrator to join our team in Cradley, West Midlands. The successful candidate will be responsible for engaging potential customers over the phone to promote our products and services.
Part-time 16 hours plus overtime when required. In-office position.
Thursday and Friday: 08:00 - 17:00 (1 hour lunch break).
The main duties and responsibilities (but are not limited to) the following:
Conduct outbound calls to generate leads and secure sales and answering inbound calls promptly and professionally, ensuring high-quality service at all times.
Communicate effectively with customers to understand their needs and promote relevant products.
CRM management: Accurately record information in CRM system or similar software to update customer information and track sales opportunities.
Processing customer purchase orders accordingly.
Follow up with potential customers who have shown interest in our offerings.
Meet daily/weekly/monthly targets for call volume and sales quotas.
Adhoc duties as required.
To be successful in the role, you will have the following attributes and qualifications:
Fluent in English.
Proven experience in telemarketing, sales support or administrator role in a customer-focused environment.
Proficient in Microsoft Office Suite.
Proficient in using telemarking software and CRM systems.
Excellent communication skills, both verbal and written.
Strong attention to detail and accuracy.
Excellent organisation and time management skills.
Strong negotiation and persuasion abilities.
Ability to multitask and work to deadlines.
Ability to work independently and as part of a team.
Keen willingness to learn about our wide range of products.
Join us in this exciting opportunity to showcase your telemarketing skills and contribute to our continued success!
To apply, please submit your CV and covering letter detailing your relevant experience to Jan Neal at JanN@centralsupplies.co.uk.
Part-time 16 hours plus overtime when required. In-office position.
Thursday and Friday: 08:00 - 17:00 (1 hour lunch break).
The main duties and responsibilities (but are not limited to) the following:
Conduct outbound calls to generate leads and secure sales and answering inbound calls promptly and professionally, ensuring high-quality service at all times.
Communicate effectively with customers to understand their needs and promote relevant products.
CRM management: Accurately record information in CRM system or similar software to update customer information and track sales opportunities.
Processing customer purchase orders accordingly.
Follow up with potential customers who have shown interest in our offerings.
Meet daily/weekly/monthly targets for call volume and sales quotas.
Adhoc duties as required.
To be successful in the role, you will have the following attributes and qualifications:
Fluent in English.
Proven experience in telemarketing, sales support or administrator role in a customer-focused environment.
Proficient in Microsoft Office Suite.
Proficient in using telemarking software and CRM systems.
Excellent communication skills, both verbal and written.
Strong attention to detail and accuracy.
Excellent organisation and time management skills.
Strong negotiation and persuasion abilities.
Ability to multitask and work to deadlines.
Ability to work independently and as part of a team.
Keen willingness to learn about our wide range of products.
Join us in this exciting opportunity to showcase your telemarketing skills and contribute to our continued success!
To apply, please submit your CV and covering letter detailing your relevant experience to Jan Neal at JanN@centralsupplies.co.uk.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.