Patient Services Administration Service Manager | Northern Lincolnshire & Goole NHS Foundation Trust
| Posting date: | 24 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,407 - £34,581 per annum pro rata |
| Hours: | Full time |
| Closing date: | 23 June 2024 |
| Location: | SGH/DPOW, DN33 2BA |
| Company: | Northern Lincolnshire and Goole NHS Trust |
| Job type: | Contract |
| Job reference: | 6340302/208-E1249E-24-1 |
Summary
The post holder will provide day-to-day operational administration management support to the management and administration teams within the Patient Services Care Group. Working within clearly defined Trust policies the post holder will lead the team responsible for the effective delivery of clinical administration services and systems and will have delegated responsibility for the management of identified personnel. Working with colleagues across the care groups in order to meet capacity demands, this will involve negotiating skills to reallocate work and staffing as and when required.
· To ensure the effective operational management of clinical administration support teams. Ensure the analysis of performance data for management reports is produced for the Group Management team and support the Assistant/Deputy General Manager in acting on information/reports. Support delivery of new ways of working/processes for the clinical administration teams in relation to NHS transformation and improvement. This will include both digital projects and service improvement.
Building relationships within the team to support and motivate them, some who will be adverse to change therefore persuasive skills will be required as they adapt to any new working practices. This will be on an ongoing basis to ensure the annual plans are met.
Ability tTo work on own initiative and meet deadlines in place
NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.
Should we receive a high volume of applications the advert may be closed earlier than stated.
For more detailed information, please read the job description linked below.
As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.
Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.
We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.
Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
This advert closes on Sunday 9 Jun 2024