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Head of Quality Governance and Assurance x2
| Posting date: | 24 May 2024 |
|---|---|
| Salary: | £58,972.00 to £68,525.00 per year |
| Additional salary information: | £58972.00 - £68525.00 a year |
| Hours: | Full time |
| Closing date: | 07 June 2024 |
| Location: | Sunderland, SR5 3XB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | D9134-ICB-227-2 |
Summary
Working with the Director of Quality/ Directors of Nursing develop a robust evolving quality framework incorporating the 4 key elements of quality to deliver improvements in outcomes for the people of NENC. Support and contribute to the development of Quality governance systems across the ICB liaising with the place-based teams to maximise their contribution to matrix working in partnership with the organisational leaders. Contribute to the development and implementation of local systems to demonstrate robust performance information in order that reporting, and accountability arrangements are suitable and in place across the ICB. The postholder will ensure that there are effective monitoring processes in place, that will promote effective escalation of risks and concerns that have the potential to affect patient outcomes or compliance/ regulatory standards. To act as a contact point for the ICB in relation to highly sensitive quality, patient safety, and patient experience issues, evaluating information provided in relation to risk identification, providing reassurance where appropriate, management and escalating as appropriate. To lead, develop and manage quality assurance and improvement in Commissioned services to enable the ICB to discharge its statutory duties. o To work collaboratively with provider colleagues and wider stakeholders to develop and implement a variety of innovative approaches to quality improvement including contractual/performance methods. To drive improvements in quality and safety across the local healthcare economy through influencing provider service development and the monitoring of performance around quality and safety. To provide assurance that the services the ICB commissions fulfil their quality and patient safety responsibilities and duties and work closely with commissioning and performance team members to ensure that they receive expert advice. This will include contributing to: o The performance management of providers on all quality, patient safety, and patient experience issues, in the monitoring of quality schedules, serious case review action plans and other relevant development plans, reporting assurance to ICB and escalating concerns and underperformance where appropriate. Deputise for Director of Quality/ Director of Nursing and/or their Deputy. This post is largely autonomous and as such the post holder will be expected to prioritise their own workload but will work closely with the Director of Quality/ Director of Nursing, their Deputy and the wider quality team, safeguarding colleagues, and commissioning leads. The post holder is expected to demonstrate a high level of analytical skills and to be able to use their judgement in a variety of highly complicated situations and or settings. This will likely also include understanding data as well as clinical situations. The post holder will be required to write concise and accurate reports to provide assurance both internally within the ICB and external bodies. The postholder needs to be able to analyse, interpret and compare highly complex and often emotive facts relating to the provision of care across a variety of providers and settings. To provide specialist advice and policy input/approval in relation to clinical, risk management and quality assurance processes impacting on internal ICB processes and external/provider organisations processes. To contribute to the delivery of quality strategies and processes to mitigate clinical and patient safety risks and enable understanding of the consequences of non- compliance. Ability to Input to local and national agenda around policy development. To work closely with the executive team, GPs and Safeguarding Leads and provider colleagues in developing the quality agenda across the ICB. Forge partnerships with and influence all key stakeholders in the health and social care and local economy to ensure the widest possible participation in the health, social care, and criminal justice agendas to support the development and delivery of strategic objectives. Take responsibility for creating a culture of continuous improvement in clinical services and standards of patient care commissioned to improve the health of local people. Implement decisions of the ICB in an effective and efficient manner. As a member of the ICB team, contribute and lead as appropriate to the development and agreement of policies and procedures within the ICB. Please see the job description attached for a full overview of the role and responsibilities.