Access Team Leader | Walsall Healthcare NHS Trust
| Posting date: | 24 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 PA |
| Hours: | Full time |
| Closing date: | 23 June 2024 |
| Location: | Walsall, WS2 9PS |
| Company: | Walsall Healthcare NHS Trust |
| Job type: | Permanent |
| Job reference: | 6309467/407-SURGERY-6309467 |
Summary
Access Team Leader (Inpatients)
• Band 4
• Full time position available
An exciting opportunity has arisen to appoint an Access Team Leader. We are looking for an enthusiastic and competent individual to provide managerial and administrative support to the inpatient access team.
The successful applicant will be responsible for the line management of the access team whilst occasionally providing wider support to other teams in the division. You must be a flexible team player with good communication skills and previous experience of a busy office environment in a healthcare setting.
In addition, skills, knowledge and experience required for this post:
• Demonstrate excellent leadership, management and Supervisory skills.
• Excellent organisational skills - ability to organise and co-ordinate effectively and be able to work under pressure.
• Excellent verbal and written communication skills. Ability to communicate effectively with patients, relatives and GP's and staff,
• You will be required to have excellent IT skills including proficient knowledge of Microsoft Excel and Word.
The post holder will be responsible for the delivery of variety of booking schedules for a centralised service, working collaboratively with all divisions to ensure all national targets and departmental KPI’s are delivered.
Contribute to the continual review and evaluation of all administrative systems and procedures and associated policies in order that improvements and developments can be made.
The post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. Supporting the organisation in achieving the vision of excellence in everything we do by promoting equal opportunities, fairness, equity and inclusion through best practice working, monitoring, training and evaluation.
Walsall Healthcare is committed to equality , diversity and inclusion and recognise that there is under representation in our workforce and we particular welcome applications from people with a disability, people from a Black Asian and Minority Ethnic background, people who identify as LGBT+Q. and young people.
Key Responsibilities
To operationally lead Department’s departmental/division’s systems: recruitment and selection, staffing Admin team.
· Responsibility for daily management of staff ensuring effective administrative running of the service in terms of both systems and equipment: implementation and maintenance of office/related issues.
· Using initiative to ensure patients are booked in line with local and national access targets.
· To work in the Access Team environment supporting theElective Access Managerto provide a professional efficient and effective centralised booking service for a variety of Inpatient / Outpatient/ schedules, ensuring KPI’s are maintained.
· To undertake IPDR and 1-2-1 sessions within the access team.
· Responsible for the implementation and monitoring of annual leave and absence management processes, statutory and mandatory training attendance and other HR polices for the administrative team within the business unit.
· Monitor staff sickness levels in accordance with the Health and Wellbeing policy and carry out formal consultations through the stages as outlined in the policy. ensuring that ESR is fully updated and maintained.
· Plan, organise and prioritise own workload and for the wider team while accepting direction and delegation from Elective Access Manager and/or Deputy divisional director of Operations.
· Offer divisional support in transformation workstreams
· Be responsible for induction and training of new staff members on local processes for the Access Team.
· Use independent judgement to problem solve.
This advert closes on Friday 7 Jun 2024