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3 Ells Clinical Psychologist/Emotional Wellbeing Administrator

Job details
Posting date: 24 May 2024
Salary: Not specified
Additional salary information: £22,816 - £24,336 Pro Rata Per Annum
Hours: Part time
Closing date: 23 June 2024
Location: Dorchester, DT1 2JY
Company: Dorset County Hospital NHS Foundation Trust
Job type: Contract
Job reference: 6284451/405-24-EW259ADM

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Summary

A Vacancy at Dorset County Hospital NHS Foundation Trust.


The post holder will maintain a positive working relationship with the Three Ells Clinical Psychologist, Emotional wellbeing and Family Support Service, Childrens Community Nursing Team and Paediatricians to ensure the delivery of a high-quality service. This will require the utilisation of good administrative, secretarial, clerical, communication, and interpersonal skills.

To provide comprehensive administrative support to the Three Ells Clinical Psychologist and the multidisciplinary team.

Assist in the organisation of the Three Ells Clinical Psychologist/teams workload.

Assist in the achievement of departmental objectives.Act as a point of contact for patients/carers, providing information on systems and processes within the hospital, including appointment and admission related information, to satisfactorily resolve queries.

This includes establishing communication networks within the team and with other appropriate health care professionals.

To provide direct patient support – telephone calls, organising meetings, typing letters and entering data onto the patient administrative system (PAS) including appointments and admission related information.

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.



The post holder will provide general non-clinical advice, information and guidance to patients, clients, relative or carers.

Telephone and face to face enquiries are dealt with efficiently, compassionately and with understanding and action taken as appropriate.

Assist with organising multi-agency meetings. Provide written and verbal information.

To welcome and signpost patients.

To gather and record patient information accurately.



Responsibility for Policy and Service Development

Required to follow all relevant Trust policies and adhere to department guidelines at all times.

All tasks are organised and produced to required standards and within specified timescales in agreement with the line manager.

Secretarial/clerical systems are maintained appropriately.

To act within agreed dimensions without direct supervision as required.



Responsibility for Financial and Physical Resources

Ensures that clinical and administrative stocks are ordered and used appropriately being mindful of the Trust resources.To maintain the area resources and environment as appropriate.



Responsibility for Information Resources

Efficient and effective use is made of the various computer systems and databases to ensure the accurate recording of the patient information and record-keeping functions.

Letters, reports, presentations etc are produced using a variety of secretarial skills including audio typing, producing clinic letters through the Trust’s PAS.

Filing and documentation is maintained using established Trust/departmental systems. This includes the preparation and organisation of historical records for scanning.

Take and transcribe minutes of Speciality/Department meetings and distribute accordingly.

Required to maintain and update the Trust’s computerised Patient Administration System.

Participate in appraisal and training of self to develop a personal development plan and strive to achieve the set objectives.



See attached Job Description and Person Specification.


This advert closes on Sunday 9 Jun 2024

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