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Awards Officer - Education
| Posting date: | 24 May 2024 |
|---|---|
| Salary: | £26,500 to £27,954 per year |
| Hours: | Full time |
| Closing date: | 09 June 2024 |
| Location: | Bristol, South West England |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Soil Association |
| Job type: | Permanent |
| Job reference: | SOIL174850 |
Summary
About our Organisation
The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.
We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most..
About the Opportunity
We are looking for an Awards Officer to support the customer service delivery of our Food For Life Award scheme for schools and nurseries. You will be responsible for delivering the customer service processes that support our settings to achieve our awards. Your focus will be on supporting our users through the process, reviewing applications, and giving them the best experience of Food for Life as possible along the way. You will work closely with the Senior Administrator, and the small and friendly awards team based at our Bristol Head Office (with hybrid working). Reporting to the Senior Awards Officer, you will also be a key part of the larger Programme Team helping to grow our awards schemes further to enable more children to learn about and eat healthy and sustainable food everyday. If you want to help to transform food culture in schools and love delivering excellent customer service, this could be the role for you.
About You
We are looking for an enthusiastic team player who:
• Takes pride in delivering exceptional customer service
• Is a highly competent IT user with plenty of experience of using CRM and databases to record information
• Is self-motivated and can work autonomously to achieve deadlines and targets
• Is a great communicator and enjoy working with different people, building relationships and can convey information in a clear and engaging way
• Has worked with schools or early years settings in some capacity so you understand some of the pressures and the challenges they face
• Has an interest in sustainability, food systems and behaviour change
If you have any further questions about the role please contact Katie Ukleja, Senior Awards Officer: kukleja@soilassociation.org
Commitment to Safeguarding
The Soil Association and FFL are committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults that we work with. In accordance with this commitment we ensure that we follow a thorough and safe recruitment and selection process for all roles that work with children. This includes checking against the Disclosure and Barring Service (DBS) where appropriate. Please note that if you are successful in your application to the role any offer of employment will be subject to a satisfactory DBS check.
Our Benefits
We offer a range of financial and lifestyle benefits to all our employees, including:
27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
Pension scheme with ethical investment options and employer contribution increasing with length of service
Free membership of the Soil Association and discounts on organic produce
Volunteer days to give back to the local community or support green initiatives
Family friendly policies and flexible working
Cycle to work scheme
Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce
Hours
37.5 hours per week
Permanent
Location
Bristol with hybrid working
The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.
We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most..
About the Opportunity
We are looking for an Awards Officer to support the customer service delivery of our Food For Life Award scheme for schools and nurseries. You will be responsible for delivering the customer service processes that support our settings to achieve our awards. Your focus will be on supporting our users through the process, reviewing applications, and giving them the best experience of Food for Life as possible along the way. You will work closely with the Senior Administrator, and the small and friendly awards team based at our Bristol Head Office (with hybrid working). Reporting to the Senior Awards Officer, you will also be a key part of the larger Programme Team helping to grow our awards schemes further to enable more children to learn about and eat healthy and sustainable food everyday. If you want to help to transform food culture in schools and love delivering excellent customer service, this could be the role for you.
About You
We are looking for an enthusiastic team player who:
• Takes pride in delivering exceptional customer service
• Is a highly competent IT user with plenty of experience of using CRM and databases to record information
• Is self-motivated and can work autonomously to achieve deadlines and targets
• Is a great communicator and enjoy working with different people, building relationships and can convey information in a clear and engaging way
• Has worked with schools or early years settings in some capacity so you understand some of the pressures and the challenges they face
• Has an interest in sustainability, food systems and behaviour change
If you have any further questions about the role please contact Katie Ukleja, Senior Awards Officer: kukleja@soilassociation.org
Commitment to Safeguarding
The Soil Association and FFL are committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults that we work with. In accordance with this commitment we ensure that we follow a thorough and safe recruitment and selection process for all roles that work with children. This includes checking against the Disclosure and Barring Service (DBS) where appropriate. Please note that if you are successful in your application to the role any offer of employment will be subject to a satisfactory DBS check.
Our Benefits
We offer a range of financial and lifestyle benefits to all our employees, including:
27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
Pension scheme with ethical investment options and employer contribution increasing with length of service
Free membership of the Soil Association and discounts on organic produce
Volunteer days to give back to the local community or support green initiatives
Family friendly policies and flexible working
Cycle to work scheme
Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce
Hours
37.5 hours per week
Permanent
Location
Bristol with hybrid working
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.