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Income Officer
| Posting date: | 24 May 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 June 2024 |
| Location: | Kirkby-In-Ashfield, Nottingham |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Ashfield District Council |
| Job type: | Permanent |
| Job reference: | REQ60 |
Summary
Up to £32,076 per annum
We are looking for an enthusiastic, committed, and self-motivated individual to join our top quartile performing Income Recovery Team within our Housing Management Department.
The successful candidate will assist customers in meeting their rent liabilities and take appropriate action to achieve this, ranging from monitoring and managing all aspects of rent recovery through to providing timely money advice and support to maximise household income. The role involves visiting customers in their own home, preparation of legal documentation and attendance at Court.
You will have previous experience of working in income collection/recovery and be able to demonstrate your knowledge of current social housing issues, debt recovery legislation, and welfare benefits. You must possess excellent communication and interpersonal skills and can work on your own initiative.
You will require 3 x GCSE’s Grade A –C to demonstrate literacy and numeracy skills or equivalent, a full driving licence and access to a motor vehicle during working hours are essential.
Closing date: 16 June 2024
Interviews: 26 June 2024
We are looking for an enthusiastic, committed, and self-motivated individual to join our top quartile performing Income Recovery Team within our Housing Management Department.
The successful candidate will assist customers in meeting their rent liabilities and take appropriate action to achieve this, ranging from monitoring and managing all aspects of rent recovery through to providing timely money advice and support to maximise household income. The role involves visiting customers in their own home, preparation of legal documentation and attendance at Court.
You will have previous experience of working in income collection/recovery and be able to demonstrate your knowledge of current social housing issues, debt recovery legislation, and welfare benefits. You must possess excellent communication and interpersonal skills and can work on your own initiative.
You will require 3 x GCSE’s Grade A –C to demonstrate literacy and numeracy skills or equivalent, a full driving licence and access to a motor vehicle during working hours are essential.
Closing date: 16 June 2024
Interviews: 26 June 2024
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