Team Administrator | Barnet, Enfield & Haringey Mental Health NHS Trust
| Posting date: | 23 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,460 - £31,909 per annum inclusive of Outer London HCAS |
| Hours: | Full time |
| Closing date: | 22 June 2024 |
| Location: | Haringey, N15 3TH |
| Company: | Barnet Enfield and Haringey Mental Health NHS Trust |
| Job type: | Permanent |
| Job reference: | 6340242/306-BEH-1797-A |
Summary
We are looking for an enthusiastic Team administrator who has excellent communication skills, is computer literate and has excellent team building and interpersonal skills to work in the HCRHTT (Haringey Crisis Resolution Home Treatment Team). We require a dynamic and motivated individual who is able to liaise with acute mentally ill people and work as part of a busy team within a secure setting.
You will be expected to work on your own initiative and as part of a team, ensuring the team is supported and is running smoothly and efficiently. We are looking for someone who has the ability to prioritise their workload and has the essential skills required for the post.
The successful candidate will be working in a challenging and interesting environment and will be responsible for providing a high and comprehensive level of administrative and customer service skills which will enable them to deal with service users in a courteous, polite and helpful manner and ensure that any concerns or issues raised is dealt with in a confidential manner. We require a candidate who has good IT skills and knowledge of Microsoft Office applications.
The ideal candidate will need to have:
• Good organisational skills
• Excellent communication skills
• Be computer literate
• Have knowledge of RIO or similar database
• Minute taking skills
• Ability to multi-task
• Be able to deal with difficult /challenging situations
• Able to use your initiative
The individual will be responsible for ensuring compliance with Trust and local protocols for Data Protection, Health and Safety, Security and Fire Safety within the administration team.
The post holder will be required to use their initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.
The successful candidate will have experience of working to deadlines, prioritising workloads, maintaining a positive, proactive approach to work.
Co-ordinate the administrative function within the teams to deliver an efficient and effective service that supports clinical service delivery, service management, service users and carers.
At Barnet, Enfield and Haringey NHS Community and Mental Health Trust our staff and service users have worked closely to create a set of values that make sure people who use our services get the best possible chance of a rapid recovery.
The Trust’s values are:
• Compassion
• Respect
• Being Positive
• Working together
By coming to work at Barnet, Enfield and Haringey NHS Trust you will be joining a multiple award-winning, combined mental health (MH) and community Trust providing local, regional and national healthcare services. We are one of the largest employers in North London with over 3000 staff delivering a range of mental health and community services to a population of over one million.
Data Requirements:
• Register new referrals
• Upload documents/reports at clinician’s request
• Upload copies of all letters completed, appointments arranged and phone messages taken/conversations with parents/patients.
• Transfer cases when requested.
• To close referrals where required.
• To support with clinical validation for MAST and DIALOG +
• To run data reports as required, including using SSRS reporting tool
Basic Duties and responsibilities:
• To operate a desktop PC, drafting and typing of letters, typing of assessments, and any general correspondence as requested by the team
• To plan and coordinate your workload to ensure all deadlines are met and objectives achieved.
• To maintain good standards of professionalism.
• To undertake on-going personal development through participation in appraisal and supervision, attend and participate in relevant training identified.
• Undertake any other duties as may reasonably be required of you by the service
• Ensure good working relationships with all staff, the organisation, and outside agencies
Administrative Support:
• To provide administrative support to the Nurse Consultant/ACP Lead including diary support.
• To support with the on boarding of new staff by ensuring they have the relevant equipment and login details as required.
• To take minutes and actions from meetings as required.
To be noted:
• This is not an exhaustive list of duties and responsibilities. The post holder may be required to work across the service line and to undertake other duties which fall within the grade of the job, in discussion with the manager.
• This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
• The post holder is expected to comply with all relevant Trust policies, procedures, and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information
This advert closes on Thursday 6 Jun 2024