Project Support Officer B5 - Parsons green | Central London Community Healthcare NHS Trust
| Posting date: | 23 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £18.80 pay will include: Basic pay + HCAS + 12.07% Holiday pay |
| Hours: | Full time |
| Closing date: | 22 June 2024 |
| Location: | London, SW6 4UL |
| Company: | Central London Community Healthcare NHS Trust |
| Job type: | Permanent |
| Job reference: | 6338160/824-BANK-054960 |
Summary
The post holder will support the delivery of the Bedded Unit Digitisation project. The role will support the project and programme managers by providing day to day support.
The post holder is expected to use communication, negotiation and influencing skills to engage a range of staff to enable the delivery of the Bedded Unit Digitisation project and its associated tasks and activities. The post holder will be expected to work as a member of the IM&T Department and, when required, to take lead responsibility for issues outside his/her immediate sphere of responsibility.
The Project Support Officer (PSO) will provide a support service by:
1. Work closely with the Bedded Unit Digitisation project manager and theSenior Programme Manager for Clinical systems Design for Care Programmeto manage reporting expectations and deadlines and guide members of the programme on project materials.
2. Work closely with a range of stakeholders to disseminate complex, sensitive, or contentious information.
3. Lead on scheduling, administration and noting of a range of project meetings.
4. Establish and maintain positive interpersonal relationships with other staff members characterised by Trust, mutual respect, and open, honest communication.
5. Ensuring projects are sharply focused and essential communications with key stakeholders are actively managed.
6. Deputise on behalf of the Project Manager when appropriate.
7. The role will demand frequent face to face, written, verbal and electronic communications with a range of executive directors, senior managers, programme/transformation leads, finance managers and other key stakeholders.
8. Be able to recognise where outcomes are not optimum and communicate or escalate to project managers as appropriate.
9. Monitor benefits and RAIDs (Risks, Assumptions, Issues and Dependencies) and manage consolidation with the overall programme master logs.
The Trust has a clear strategic vision in place: to lead out-of-hospital community Healthcare.The post-holder is expected to have a good understanding of how this post contributes to the achievement of the Trust vision.
The Trust expects all staff to share the values which are important to the Trust and to behave in a way that reflects these values.
The Trust values are:
· We put quality at the heart of everythingwedo
· We value our relationships withothers
· We deliver services we are proudof
· We make a positive difference in ourcommunities
8. Responsible to assist project managers in preparing change request forms and liaising with the transformation team reporting functions to progress updates.
9. Responsible for the document management repository for the programme ensuring the standard conventions and version controls are put into practice and project documentation is stored electronically in an accessible, systematic and consistent manner in line with transformation team reporting function policy.
10. Manage email communication with the project managers and resolve queries on a day to day basis.
11. Responsible to submit key documentation and reports within a timely manner.
12. Provide administrative support to the programme and project managers including organising meetings and workshops, agenda preparation, paper collation and distribution.
13. Scribe at the programme and working groups, task and finish groups and coordinate follow up actions and circulate actions points and minutes.
14. Take positive action in all areas of work and ensure that the project managers are well versed with the course of action taken.
15. Liaise with project managers on submissions of reports and necessary of materials for working group meetings and RAIDs monitoring.
16. To feedback on improving the service provision and work of the transformation team.
17. To support the division with staff communications and where able take a lead in the development of the divisional Newsletter
This advert closes on Thursday 6 Jun 2024