Revenue & Benefits Officer - REQ02481 - 380647
| Posting date: | 23 May 2024 |
|---|---|
| Salary: | £27,961.00 to £30,518.00 per year |
| Hours: | Full time |
| Closing date: | 06 June 2024 |
| Location: | Motherwell, ML1 1AB |
| Company: | North Lanarkshire Council |
| Job type: | Permanent |
| Job reference: | 380647 |
Summary
This vacancy is internal and open only to employees of North Lanarkshire Council and Associated Employers*
*Fusion Assets, NLP LLP
Based in the Debt Recovery Team within Financial Solutions, you will report to the Revenues & Benefits Team Leader, and will carry out tasks associated with running an efficient and effective Revenue & Benefits service.
You will proactively participate in the recovery of Housing Benefit Overpayments and Sundry Debt owed to the Council.
You may have to assist with tasks and responsibilities in other areas of Revenues & Benefits including the day-to-day functions in respect of the billing, collection and recovery of Council Tax and Non Domestic Rates, processing of Housing and Council Tax Reduction Scheme claims, Blue Badge and FSM and clothing grants applications and Scottish Welfare Fund applications in terms of the Community Care Grants and Crisis Loans.
You must have moderate relevant administration experience and experience in dealing with the public.
Knowledge of Microsoft Office packages, good communication, literacy and numeracy skills, a positive attitude, and the ability to work on your own initiative as well as part of a team are all considered essential qualities.
An IRRV Benefits Technician or equivalent qualification, experience of working with Open Revenues software, processing claims and a knowledge of document image processing would be desirable.
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of offers available to you through our NLLife reward site. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
For more information on local authority careers visit the myjobscotland career hub
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
Click here to see our Recruitment Charter.
*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Proud member of the Disability Confident employer scheme