Homicide Team Leader West Midlands/South and Mid Wales
| Posting date: | 23 May 2024 |
|---|---|
| Salary: | £31,110.00 per year |
| Hours: | Full time |
| Closing date: | 22 June 2024 |
| Location: | Birmingham, West Midlands, B23 6GB |
| Company: | Victim Support |
| Job type: | Permanent |
| Job reference: | 5617_1716456757 |
Summary
About the role:
You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload and will have experience of achieving key performance indicators, as set by the Operation managers and Deputy Head of Service.
We pride ourselves on providing exceptional trauma informed advocacy and support to all service users and you will have an understanding of the impact that trauma and bereavement can have on individuals. We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.
You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. A driving license and use of a car are both essential as well as access to public transport. You will be reimbursed for all travel costs.
You should be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service.
You will need:
- Understanding of the Criminal justice system and the impact of crime on victims and witnesses.
- Experience of developing and maintaining partnerships and pathways within a multi-agency and legislative framework.
- Understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- Practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
- Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
- Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance.
- Sound IT expertise with the ability to use a range of software including: Word, Excel and Case Management systems.
- Knowledge of intersectionality and working with vulnerable individuals and those experiencing trauma.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport. Please list your preferred area East or West on your application form.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
National Homicide Team Leader: West Midlands/South & Mid Wales.
Geographical area: West Midlands/South and Mid Wales
We have a new exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS), covering either the West Midlands and South/Mid Wales. You will work from home or a local VS office if available, 37.5 hours per week.