Departmental Secretary - Gastroenterology and Hepatology
| Posting date: | 23 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 pa pro rata |
| Hours: | Part time |
| Closing date: | 22 June 2024 |
| Location: | Luton, LU4 0DZ |
| Company: | Bedfordshire Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6329837/418-GAST9837-EH |
Summary
A Vacancy at Bedfordshire Hospitals NHS Foundation Trust.
The Gastroenterology and Hepatology Department is looking for a keen Departmental Secretary to join their friendly team, working alongside other secretaries in a fast-paced office environment.
The post holder will be responsible for providing a comprehensive departmental secretarial service to the service manager, consultants, specialist nurses and other clinicians within the team.
The Departmental Secretary will be instrumental in the smooth running of the office and will need to work without supervision, using their initiative when dealing with enquiries that arise in the absence of the clinicians, to bring about a successful outcome. The post demands the ability to communicate at all levels with patients, relatives, medical colleagues and allied health professionals whilst maintaining a high standard of service to meet the needs of the patient.
The post holder will support work to ensure that the department is meeting all performance requirements, including quality and activity targets.
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job
Provide the focal point of communication for all medical, professional and allied healthcare staff, both within this Trust and with external organisations, using judgment to facilitate a successful outcome for all enquiries.
Deal with concerned patients/relatives with tact, patience and discretion, especially when conveying sensitive information.
Update and maintain patient waiting lists on iPM.
Manage and communicate clinic changes including setting up additional clinics, changing, moving or cancelling clinics depending on clinician availability and/or service need with guidance from department management.
Support the 18/52 patient pathway by providing timely information to the medical 18 Week team on a weekly basis.
This advert closes on Monday 10 Jun 2024
The Gastroenterology and Hepatology Department is looking for a keen Departmental Secretary to join their friendly team, working alongside other secretaries in a fast-paced office environment.
The post holder will be responsible for providing a comprehensive departmental secretarial service to the service manager, consultants, specialist nurses and other clinicians within the team.
The Departmental Secretary will be instrumental in the smooth running of the office and will need to work without supervision, using their initiative when dealing with enquiries that arise in the absence of the clinicians, to bring about a successful outcome. The post demands the ability to communicate at all levels with patients, relatives, medical colleagues and allied health professionals whilst maintaining a high standard of service to meet the needs of the patient.
The post holder will support work to ensure that the department is meeting all performance requirements, including quality and activity targets.
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job
Provide the focal point of communication for all medical, professional and allied healthcare staff, both within this Trust and with external organisations, using judgment to facilitate a successful outcome for all enquiries.
Deal with concerned patients/relatives with tact, patience and discretion, especially when conveying sensitive information.
Update and maintain patient waiting lists on iPM.
Manage and communicate clinic changes including setting up additional clinics, changing, moving or cancelling clinics depending on clinician availability and/or service need with guidance from department management.
Support the 18/52 patient pathway by providing timely information to the medical 18 Week team on a weekly basis.
This advert closes on Monday 10 Jun 2024