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87511 - Application Support Specialist
| Posting date: | 23 May 2024 |
|---|---|
| Salary: | £32,827 to £40,403 per year, pro rata |
| Additional salary information: | The national salary range is £32,827 - £35,678. pro-rata. London salary range is £37,174 - £40,403. pro-rata Your salary will be dependent on your base location. National: £32,827 - £35,678 (which may include an allowance of up to £61). London: £37,174 - £40,403 (which may include an allowance of up to £851). Please note the salary shown is the full time equivalent. Part time salary will be prorated. |
| Hours: | Part time |
| Closing date: | 10 June 2024 |
| Location: | UK |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 87511 |
Summary
Application Support Specialist
Location: National*
Closing Date: Monday 10th June
Interviews: w/c 17th June
Grade: HEO
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: National: £32,827 - £35,678 (which may include an allowance of up to £61). London: £37,174 - £40,403 (which may include an allowance of up to £851).
Please note the salary shown is the full time equivalent. Part time salary will be prorated.
Working pattern: Part-time, flexible working (2 days, Thu and Fri only. 14.8 hours per week)
Contract Type: Permanent
Vacancy number: 87511
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We have an exciting Application Support opportunity here at MoJ Justice Digital for an Application Support Specialist.
This role aligns against Application Operations Engineer from the Government Digital and Data Framework.
The Justice Digital Support team is part of MoJ Justice Digital’s Technology directorate. It is a team made up of four functions: Specialist, Application, Prison Onsite and Remote.
The Justice Digital Support team provides Local and Remote 2nd line support excellence that enables our MoJ customers to thrive.
The team provides technical support, expertise and knowledge sharing tailored specifically to our customers remotely & onsite. Our personal, customer centric focus allows the MoJ business to run efficiently and project delivery to happen seamlessly.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
How to Apply
Candidates must submit a CV and Personal Statement which describes how you meet the requirements set out in the Person Specification above.
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
• Managing a Quality Service
• Changing and Improving
• Making Effective Decisions
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Should we receive a high volume of applications, a pre-sift based on ‘IT Skills and Knowledge – Has previous experience of using Office 365 applications, intermediate knowledge of Microsoft Excel and experience of ServiceNow.’ will be conducted before the sift.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Terms & Conditions
Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk
Location: National*
Closing Date: Monday 10th June
Interviews: w/c 17th June
Grade: HEO
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: National: £32,827 - £35,678 (which may include an allowance of up to £61). London: £37,174 - £40,403 (which may include an allowance of up to £851).
Please note the salary shown is the full time equivalent. Part time salary will be prorated.
Working pattern: Part-time, flexible working (2 days, Thu and Fri only. 14.8 hours per week)
Contract Type: Permanent
Vacancy number: 87511
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We have an exciting Application Support opportunity here at MoJ Justice Digital for an Application Support Specialist.
This role aligns against Application Operations Engineer from the Government Digital and Data Framework.
The Justice Digital Support team is part of MoJ Justice Digital’s Technology directorate. It is a team made up of four functions: Specialist, Application, Prison Onsite and Remote.
The Justice Digital Support team provides Local and Remote 2nd line support excellence that enables our MoJ customers to thrive.
The team provides technical support, expertise and knowledge sharing tailored specifically to our customers remotely & onsite. Our personal, customer centric focus allows the MoJ business to run efficiently and project delivery to happen seamlessly.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
How to Apply
Candidates must submit a CV and Personal Statement which describes how you meet the requirements set out in the Person Specification above.
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
• Managing a Quality Service
• Changing and Improving
• Making Effective Decisions
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Should we receive a high volume of applications, a pre-sift based on ‘IT Skills and Knowledge – Has previous experience of using Office 365 applications, intermediate knowledge of Microsoft Excel and experience of ServiceNow.’ will be conducted before the sift.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Terms & Conditions
Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk