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Pharmacy Office Administrator | North Middlesex University Hospital NHS Trust

Job details
Posting date: 23 May 2024
Salary: Not specified
Additional salary information: £27,129 - £28,649 Per Annum Inclusive of HCAS
Hours: Full time
Closing date: 22 June 2024
Location: London, N18 1QX
Company: North Middlesex University Hospital NHS Trust
Job type: Permanent
Job reference: 6337658/393-NMUH-1268-A

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Summary


The post holder is responsible for providing the support in Pharmacy office and invoice matching service to ensure excellent administrative and invoicing for the pharmacy department The post holder is responsible for providing an efficient secretarial, administrative, clerical and reception support in line with pharmacy service requirements. Welcomes visitors by greeting them, in person or on the telephone, answering or referring to inquiries. Directs visitors by maintaining employee and department directories, giving instructions. Maintains security by following procedures The postholder is expected to work as part of the office team and cross cover duties as required. The postholder is an important link between ward staff/doctors/nurses/patients and pharmacy staff and will be expected to always project a positive and helpful image of the department


• Responsible for maintaining accurate staff absence records and producing sickness absence activity reports and supporting manager in sickness absence monitoring as designated e. maintains dairy is up-to-date.
• Liaises effectively with all members of the pharmacy department to ensure administrative and clerical work is completed to agreed standards.
• Develops and standardises efficient filing systems and databases to maintain an up to date information retrieval system
• Support section managers in organising departmental induction programme for pharmacy staff
• Manages Hand -over of 'On Call' Bag to pharmacists. Check all contents present, charge hone, check bleep, inform switchboard with details. Ensure files are updated, keeping records of all keys and list allocation of these.
• Supports senior pharmacy team in the organisation of interviews and any assessments processes e.g. Pre-Interview assessments for Pharmacy support workers, Student Technicians and Senior Technicians.
• Coordinate with the health roster team to facilitate the addition of shifts according to staffing needs and operational requirements.
• Work closely with department managers and team leaders to upload bank shifts on bank partners portal.

North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

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• Provides appropriate and accurate information and advice to pharmacy staff as and when required
• Assists in the investigation of complaints as required.
• Uphold the confidentiality and security of the Pharmacy Department and Staff at all times
• Ensures all departmental queries and correspondence are dealt with appropriately and promptly and that adequate secretarial and administrative cover is always provided in the department.
• Helps to ensure that all Health and Safety and Fire Safety policies are adhered to
• Deals with potentially confrontational situations with other Trust departments and external contacts and works through complex contentious situations whilst ensuring pharmacy interests are always upheld and in a professional and courteous and appropriate manner.
• Balance constantly changing demands from many staff.
• Liaise with Pharmacy office manager and deputy chief/ Head of pharmacy and medicine management about improvements in office management and support services.
• Liaise with Pharmacy office manager to support administration & Clerical for Locum agencies when necessary.
• Support requests to book transport services.


This advert closes on Thursday 30 May 2024

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