Customer Service Advisor
| Posting date: | 23 May 2024 |
|---|---|
| Salary: | £11.44 per hour |
| Hours: | Full time |
| Closing date: | 21 June 2024 |
| Location: | Lasswade, Scotland, EH18 1AZ |
| Company: | Pertemps Recruitment Ltd |
| Job type: | Contract |
| Job reference: | 53064004 |
Summary
Job Advert: Customer Service Advisor
Location: Office based - EH18 area
Pay Rate: £11.44 per hour
Working Hours: 36.25 hours per week (5 days out of 7 - including every second weekend on a rota basis)
Start Date: ASAP
Contract Length: 8 weeks initially - possible extension
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment? Join our client's team as a Customer Service Advisor and make a difference!
Job Duties:
- Engage with customers to understand their needs and provide the best possible solutions.
- Deliver best-in-class service to our customers through great interactions and effective delivery.
- Use initiative and quick thinking to solve issues.
- Proactively identify any possible improvements to team processes.
- Meet internal service level KPIs.
- Support team members and store teams as required.
Essential Skills/Qualifications:
- High level of computer literacy, including proficiency in Word, Excel, and PowerPoint.
- Strong team player who works considerately with others.
- Customer-obsessed with a passion for delivering the right experience for our customers.
- Calm, focused, and able to work under pressure.
- Excellent written, editing, and communication skills.
If you are passionate about customer service and thrive in a dynamic and fast-paced environment, we would love to hear from you. Apply now with your CV!
Location: Office based - EH18 area
Pay Rate: £11.44 per hour
Working Hours: 36.25 hours per week (5 days out of 7 - including every second weekend on a rota basis)
Start Date: ASAP
Contract Length: 8 weeks initially - possible extension
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment? Join our client's team as a Customer Service Advisor and make a difference!
Job Duties:
- Engage with customers to understand their needs and provide the best possible solutions.
- Deliver best-in-class service to our customers through great interactions and effective delivery.
- Use initiative and quick thinking to solve issues.
- Proactively identify any possible improvements to team processes.
- Meet internal service level KPIs.
- Support team members and store teams as required.
Essential Skills/Qualifications:
- High level of computer literacy, including proficiency in Word, Excel, and PowerPoint.
- Strong team player who works considerately with others.
- Customer-obsessed with a passion for delivering the right experience for our customers.
- Calm, focused, and able to work under pressure.
- Excellent written, editing, and communication skills.
If you are passionate about customer service and thrive in a dynamic and fast-paced environment, we would love to hear from you. Apply now with your CV!