Care Co-Ordinator
| Posting date: | 23 May 2024 |
|---|---|
| Salary: | £23,712 per year |
| Hours: | Full time |
| Closing date: | 22 June 2024 |
| Location: | Lowestoft, Suffolk |
| Remote working: | On-site only |
| Company: | Orwell Housing Association |
| Job type: | Permanent |
| Job reference: |
Summary
Care Co-Ordinator – Levington Court, Lowestoft
Salary: £23,712.00 per year
Hours: 38 hours per week; Permanent
Shifts: Monday - Friday
Ref: LC061
Are you a natural problem-solver with a heart for helping others?
At Orwell Housing we believe in making a difference every day by providing exceptional care and support to those who need it most. Our team is dedicated to creating a warm, inclusive environment where every individual feels valued and respected. If you are passionate about helping others and thrive in a dynamic, compassionate setting, we want to hear from you!
The Role
As a Care Co-ordinator you will play a pivotal role in ensuring our customers receive the highest quality of care.
You will be the central point of contact for customers, families, and our team of care workers, coordinating and managing care plans to meet everyone’s unique needs.
The purpose of the post is to support the Service Manager and team leaders to ensure that customers’ care and support needs are met, that the service runs smoothly and efficiently and that the service complies with CQC standards of quality and safety.
Key responsibilities:
• To be a leader within the service and empower the team members in everything they do.
• To support customers and care workers by coordinating their care visits and calls.
• To ensure that care workers with the correct skills and experience are matched to deliver excellent care to our customers.
• To effectively prioritise tasks to meet unexpected emergencies and changes in care packages.
• To complete and distribute care team rotas on a weekly basis.
• To talk with customers and their chosen representatives about their care and support considering different communication needs and levels of understanding.
About you
Our ideal Care Co-Ordinator will have:
• Previous experience of working in a care environment, dealing with difficult and complex situations.
• Knowledge of care co-ordination within a care setting is essential.
• An understanding of an Extra Care setting, is desirable
More reasons to apply…
• 22 days annual leave (pro rata) plus bank holidays
• Retail discounts
• Reward and recognition awards
• Free DBS checks, Hepatitis and Flu vaccination
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
• Wellbeing programme
• Great training and development opportunities
• Cashback Health plan
• Access to Blue Light Card – membership fees apply.
Person Specification
• 5 GCSEs A-C or equivalent including English and Maths desirable
• QCF Level 3 Health and Social Care or willing to work towards, is essential
Interviews: To be confirmed
Before applying…
Additional employment documents: https://www.orwell-housing.co.uk/work-with-us/additional-employment-documents/
Orwell is committed to safeguarding and safer employment and the principles of empowerment.
Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.
This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).
The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.
Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
If there’s a barrier to you applying for any of our roles, we’d like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.co.uk.
Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/
By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.
Salary: £23,712.00 per year
Hours: 38 hours per week; Permanent
Shifts: Monday - Friday
Ref: LC061
Are you a natural problem-solver with a heart for helping others?
At Orwell Housing we believe in making a difference every day by providing exceptional care and support to those who need it most. Our team is dedicated to creating a warm, inclusive environment where every individual feels valued and respected. If you are passionate about helping others and thrive in a dynamic, compassionate setting, we want to hear from you!
The Role
As a Care Co-ordinator you will play a pivotal role in ensuring our customers receive the highest quality of care.
You will be the central point of contact for customers, families, and our team of care workers, coordinating and managing care plans to meet everyone’s unique needs.
The purpose of the post is to support the Service Manager and team leaders to ensure that customers’ care and support needs are met, that the service runs smoothly and efficiently and that the service complies with CQC standards of quality and safety.
Key responsibilities:
• To be a leader within the service and empower the team members in everything they do.
• To support customers and care workers by coordinating their care visits and calls.
• To ensure that care workers with the correct skills and experience are matched to deliver excellent care to our customers.
• To effectively prioritise tasks to meet unexpected emergencies and changes in care packages.
• To complete and distribute care team rotas on a weekly basis.
• To talk with customers and their chosen representatives about their care and support considering different communication needs and levels of understanding.
About you
Our ideal Care Co-Ordinator will have:
• Previous experience of working in a care environment, dealing with difficult and complex situations.
• Knowledge of care co-ordination within a care setting is essential.
• An understanding of an Extra Care setting, is desirable
More reasons to apply…
• 22 days annual leave (pro rata) plus bank holidays
• Retail discounts
• Reward and recognition awards
• Free DBS checks, Hepatitis and Flu vaccination
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
• Wellbeing programme
• Great training and development opportunities
• Cashback Health plan
• Access to Blue Light Card – membership fees apply.
Person Specification
• 5 GCSEs A-C or equivalent including English and Maths desirable
• QCF Level 3 Health and Social Care or willing to work towards, is essential
Interviews: To be confirmed
Before applying…
Additional employment documents: https://www.orwell-housing.co.uk/work-with-us/additional-employment-documents/
Orwell is committed to safeguarding and safer employment and the principles of empowerment.
Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.
This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).
The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.
Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
If there’s a barrier to you applying for any of our roles, we’d like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.co.uk.
Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/
By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.