DSA Needs Assessor
| Dyddiad hysbysebu: | 23 May 2024 |
|---|---|
| Oriau: | Full time |
| Dyddiad cau: | 22 June 2024 |
| Lleoliad: | B2 4HQ |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Capita plc |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | 10083126-422849 |
Crynodeb
Disabled Students' Allowance (DSA) Needs Assessor.
Location: East & West Midlands - Home based: Remote / Hybrid working
An excellent opportunity has arisen for a Disabled Students' Allowance (DSA) Needs Assessor to join our team at Contact Associates
Contact Associates deliver high-quality Disabled Students' Allowances (DSA) Needs Assessments enabling students with disabilities or other health conditions to access the specialist equipment and support they need to fulfil their potential at university or college.
The role involves preparing for and undertaking Disabled Students' Allowance (DSA) needs assessment meetings and completing Needs Assessment Reports for students in Higher Education who are in receipt of Disabled Students' Allowances in accordance with the appropriate regulations, timeframes and guidance.
Two working options are available:
Hybrid - a combination of online and face to face assessing (travel required but Company funded)
Remote - online only
N.B. Travel may be required for both roles for client and internal meetings and when requested as per the Company guidelines. What you'll be doing:
• Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities including, and where appropriate, Non-Medical Helper (NMH) and travel support
• Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
• Produce formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs)
• Respond to post-assessment queries received from the customer or relevant Funding Body within the required timeframe.
• Conduct a review of a customer's needs when requested.
We create better outcomes for the business and our candidates by identifying the best, most diverse people who have the skills, values, mindset and potential to help us realise our strategic ambitions.
Contact Associates, part of Capita Public Service Division, operates a matrix management model. Everybody within the business has dual responsibilities and accountabilities to the value stream in which they work as well as the market sector(s) they service.
The role will report directly into the Assessor Team Leader.
What we are looking for:
• At least 2 years' proven experience in a Disabled Students' Allowance (DSA) Needs Assessor role.
• Exemplary communication skills.
• Excellent report writing abilities and attention to detail.
• Extensive knowledge of the DSA funding guidance.
• An in-depth understanding and current knowledge of a range of relevant Assistive Technology (software and hardware) and its role in addressing challenges across a broad range of disabilities, matching the features and benefits of the Assistive Technology hardware and software package recommended, to the needs of the individual.
• Adept at working to strict KPIs and producing work of excellent quality.
• While the role involves independent/lone working we are seeking team players keen to work collaboratively with colleagues to do their best for our customers, with an appreciation that individual performance is critical to the success of the team, reliable and dependable with sound organisational skills.
About Government Services
'Contact Associates delivers high-quality assessments, which enables disabled students to access the specialist equipment, DSA help and support they need to fulfil their potential at university or college.
Established in 2005, we are able to offer DSA help with a nationwide assessment service through our network of 100 skilled and experienced disability specialists. We've made a commitment to recruit and train the very best assessors with the ability to engage effectively with people'.
What's in it for you?
• A competitive basic salary
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
• You'll get the chance to follow your chosen career path anywhere in Capita.
You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
#CPS150
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Equal Opportunities
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email at reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd