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Visitor Welcome Attendant

Job details
Posting date: 22 May 2024
Hours: Full time
Closing date: 21 June 2024
Location: Fort William, PH33 6TJ
Remote working: On-site only
Company: HIJOBS
Job type: Permanent
Job reference: 304983

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Summary

To be the first point of contact for, all the Visitor Centre guests, Distillery visitors, Contractors and for deliveries to the Ben Nevis Distillery site. To ensure that they are all warmly welcomed and clearly briefed on the safety requirements for entry and that vehicle and pedestrian traffic is managed for everyone's safety.

The Distillery can be very busy with a mixture of, tourists, many of whom are unfamilar with Scottish road customs, heavy goods vehicles making deliveries and pedestrians. As the first point of contact the job holder must engage with them before entry, presenting a warm and friendly welcome but also providing them with clear and accurate instructions to help them be safe on site and to ensure that they do not endanager the Distillery or other persons.

The job holder must

  • be alert to potential safety issues and be able to proactively manage them or to diffuse any situation that has already arisen.
  • prevent congestion or an potential hazards from arising.
  • have a 'can do' attitude and be willing to assist other team members and requests of their manager when the role allows.

The succesful applicant will be an important part of this small and friendly team and will be, enthusiastic, reliable and be able to uphold both our values and our committment to people safety.

We will consider a job share.

Ben Nevis Distillery is an Equal Opportunities Employer.

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