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Team Administrator | Oxleas NHS Foundation Trust
| Posting date: | 22 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,129 - £28,649 pa inc |
| Hours: | Full time |
| Closing date: | 21 June 2024 |
| Location: | Abbeywood, SE2 0AY |
| Company: | Oxleas NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6321589/277-6321589-CPH |
Summary
We are pleased to offer an exciting role to work as part of the team administration support for the Oxleas Integrated Respiratory Hubs within the COPD Service. This is a new service which provide community-based diagnostics for those with suspected respiratory conditions such as Asthma and COPD across clinics in Greenwich and Bexley. The post holder will work alongside the COPD teams to help with the smooth running of this service.
To provide an integrated and comprehensive administration and secretarial role supporting the Integrated Respiratory Hubs across the Greenwich and Bexley COPD Teams. The post will include the organisation of clinics, booking patient appointments, sending letters to patients and GP's alongside other adhoc tasks.
A clear polite telephone manner is essential.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care
• Delivering an efficient and effective administrative service to the Bexley and Greenwich COPD service which will cover the Bexley and Greenwich Respiratory Hubs.
• Undertaking word processing for the provision of required reports, and letters line with local policies and procedures.
• Processing new referrals and information, recording of appropriate data using the Oxleas RiO electronic system to its full functionality for the service.
• Booking of patient appointments and maintaining clinicians’ RiO diaries.
• Opening, sorting and distribution of post and any other relevant correspondence via the team email.
• Support routine data collection and analysis as part of quality monitoring systems.
• Implement and maintain effective filing systems, ensuring that service user records are kept safe, confidential, up to date and accessible.
• Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent.
• Implementing and maintaining effective communication systems with community teams, secondary care, GPs, and service users.
• To collate agenda items, take minutes for team meetings and distribute information to team members as requested.
• To liaise with internal and external agencies, for example IT, on behalf of the team to facilitate the resolution of problems in relation to equipment used by the team (eg, telephone, computer, printer and internet access etc).
• Undertake administrative duties to support clinicians including ordering of stock.
• Provide administrative support to clinical meetings such as compiling timetable, sending invitations, minute taking and updating electronic clinical records (RiO).
This advert closes on Wednesday 29 May 2024
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