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Senior Administrator | NELFT NHS Foundation Trust

Job details
Posting date: 22 May 2024
Salary: Not specified
Additional salary information: £25,147 - £27,596 Plus HCAS
Hours: Part time
Closing date: 21 June 2024
Location: Ilford, IG1 1NY
Company: North East London NHS Foundation Trust
Job type: Permanent
Job reference: 6322816/395-RR036-24

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Summary


We are seeking a highly motivated and experienced Senior Administrator to join our First Contact Team. This team is the initial point of contact for patients and their families, ensuring they receive prompt, efficient and compassionate service.

The Senior Administrator will play a crucial role in overseeing the administrative functions of the team, ensuring smooth operations and high standards of service delivery.

Key Responsibilities
• Manage and coordinate the administrative activities of the First Contact Team
• Oversee the processing of referrals, ensuring timely and accurate entry into our systems
• Maintain and update patient record, ensuring confidentiality and compliance with data protection regulations
• Supervise and support junior administrative staff, providing training and guidance as needed and acting as a point of escalation.
• Liaise with clinical and non-clinical staff to ensure effective communication and collaboration

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement - Outer London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436 p.a. pro rata for part time).

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.


This advert closes on Wednesday 29 May 2024

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