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Healthcare Navigator / medical receptionist
| Posting date: | 22 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 11 June 2024 |
| Location: | Bilston, WV14 9DJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4292-24-0003 |
Summary
RECEPTION DESK Reception/ admin staff will greet patients when they arrive in the practice and ensure that they are assisted appropriately. This will include the following list, which is not exhaustive: Handle patients presenting at reception as an emergency in accordance with the practices protocol. Provide future/on-the-day appointments in accordance with the practices Access Protocol. Advise walk-in patients about how to access the service according to patient need. Welcome and provide practice information/registration protocol details for patients wishing to register with the practice. Process changes of address/patient details/ mobile numbers etc Record and pass on messages. Assist with unlocking and locking the surgery and ensure adherence to security procedures. Receptionist/ admin staff will contribute to the updating and maintenance of all patient records. This will include the following. The list is not exhaustive: Update registration and clinical details. Input new patient registration data.