Team Leader
| Posting date: | 22 May 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 18 June 2024 |
| Location: | Sheffield, South Yorkshire, S60 1AF |
| Company: | Webhelp |
| Job type: | Permanent |
| Job reference: | UK02293_1716277307 |
Summary
Job Advert
Are you passionate about customer service? Are you ready to lead, motivate and support a team of Customer Service Advisors? We have an opportunity to join Concentrix as a Team Leader in Sheffield.
We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
Are you ready to diversify your experience and further your career in the service and travel industry? Unlock endless possibilities for your future by applying today!
Career growth and personal development
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
As a Team Leader, you will:
- Ensure that our people perform to the highest standard delivering exceptional results
- Manage workload in a timely and effective manner
- Deliver on our quality and assurance initiatives
- Analyse and present opportunities for improvement
Your qualifications and experience
Concentrix is a great match if you have:
- Minimum of 12 months' experience in a leadership role
- Care and nurture for our people, inspire and motivate them to deliver the best Customer Care through the use of coaching and development
- Working in a fast paced working environment it's essential that you can deal with change at pace
If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.