IT Clinical Applications Analyst | Great Western Hospitals NHS Foundation Trust
| Posting date: | 22 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,407 - £34,581 per annum |
| Hours: | Full time |
| Closing date: | 21 June 2024 |
| Location: | Swindon, SN25 4AN |
| Company: | The Great Western Hospitals NHS FT |
| Job type: | Contract |
| Job reference: | 6316197/249-6316197 |
Summary
An opportunity has arisen for an enthusiastic and motivated Clinical Application Analyst to join the Clinical Applications team within the IT department at the Great Western Hospitals NHS Foundation Trust.
The team are responsible for managing and supporting the key clinical IT applications Trust wide.
Working within a close and supportive IT team the successful candidate will provide IT support to a multi-disciplinary range of IT users across the Trust. The role will involve dealing reactively with IT issues as they arise as well as proactively working with clinical and non-clinical IT users to gather their IT requirements, undertake system configurations and development, and assist with end user Training, ensuring optimum use of the clinical systems for the benefit of patient care.
The Post holder will provide a dedicated IT support service including detailed analysis and problem-solving for issues relating to the key Clinical IT Applications and their use within the Trust. Working with the hospital’s user community the post holder will define and develop software tailoring requirements and screen flows, provide support and advice, and training as necessary, to ensure optimum use of the key Clinical Applications. Participation in a range of project related activities, relating to key Clinical Applications, is a key requirement of the role.
Our STAR values – Service, Teamwork, Ambition and Respect – are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
The post holder will have responsibilities in the following areas:-
· To develop and maintain a good understanding of the processes and system requirements of the main hospital areas covered by the key Clinical Applications, ensuring the systems are deployed in a manner that allows for optimal, effective and efficient use to support the patient care pathway.
· To undergo comprehensive training and act as an “expert user” – acting as a focal point for issues relating to key Clinical Applications usage
· To provide 2nd line support, using the Trust’s IT call logging system, to manage the resolution of user issues relating to the key Clinical Applications, liaising with System Suppliers as necessary
· Active monitoring and maintenance of key Clinical Applications and interfaces to ensure users have seamless access to clinical systems
· Responsibility for monitoring and ensuring system compliance with local and national directives, e.g. Information Standards Notification (ISNs) from the Department of Health
· Accurate production of output reports from key Clinical Applications. This could be from any Clinical system and may encompass Medical Legal litigation claims or audits as required
· To undertake system analysis and design, including workflow, using software tools as appropriate
· Participate in the collating and accurately documenting system requirement specifications
· Undertake screen configurations, taking into account customer requirements and work processes, working to tight deadlines
· Assist in software testing as required. This will include any upgrade to any system, ensuring that test scripts are completed as appropriate reporting back on outcomes
· To undertake various aspects of project delivery, including implementation tasks, presentations, demonstrations and post go live ”floor walking”
· Assist with the development of documentation that will help the Trust utilise the full benefits of the system’s facilities
· To participate in project teams and other project activities as required
· To assist with end user training and awareness as required including mentoring of departmental staff to ensure a high standard of data quality for speedy and effective treatment of patients and for the efficient running of the organisation
· Assist in the production and maintenance of contingency plans and functioning systems for IT business continuity.
· Attend relevant IT Systems user groups to keep updated with new releases or changes to the system, suggest improvements and share good practise.
This advert closes on Sunday 9 Jun 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.