Customer Service Advisor
| Posting date: | 21 May 2024 |
|---|---|
| Salary: | £11.44 per hour |
| Hours: | Full time |
| Closing date: | 20 June 2024 |
| Location: | Tamworth, Staffordshire |
| Remote working: | On-site only |
| Company: | Alma Personnel |
| Job type: | Temporary |
| Job reference: | GP4 |
Summary
Our well-established client based in the Tamworth area are currently recruiting for a Full Time Customer Service Advisor to join their team on a temp to perm basis.
You will be working full time hours, Monday to Friday on a rotating shift pattern – 8am – 4pm, 9am – 5pm, and 10am – 6pm.
Main duties include:
Handle incoming telephone calls and assist customers with their enquiries.
Arrange appointments and handle customer bookings.
Deal with complaints and escalate if necessary.
Data entry into company system.
Place customer orders.
Deal with a large volume of telephone calls.
The ideal candidate will:
Have excellent communication skills.
Be confident working within a busy call centre environment.
Have excellent IT skills.
This is a temp to perm role so the successful candidate will need to be available to start immediately. After a successful temporary period, you will have the option to work from home.
If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.
You will be working full time hours, Monday to Friday on a rotating shift pattern – 8am – 4pm, 9am – 5pm, and 10am – 6pm.
Main duties include:
Handle incoming telephone calls and assist customers with their enquiries.
Arrange appointments and handle customer bookings.
Deal with complaints and escalate if necessary.
Data entry into company system.
Place customer orders.
Deal with a large volume of telephone calls.
The ideal candidate will:
Have excellent communication skills.
Be confident working within a busy call centre environment.
Have excellent IT skills.
This is a temp to perm role so the successful candidate will need to be available to start immediately. After a successful temporary period, you will have the option to work from home.
If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.