Trainee Financial Inclusion Officer
| Posting date: | 20 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Starting Salary £28,994.68 pa rising on full IMA qualification |
| Hours: | Full time |
| Closing date: | 17 June 2024 |
| Location: | EN8 9XQ |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Broxbourne Borough Council |
| Job type: | Permanent |
| Job reference: | Ref TFO |
Summary
Trainee Financial Inclusion Officer (Ref: TFO)
Starting Salary £28,994.68 pa rising on full IMA qualification
This is an exciting opportunity for an enthusiastic individual to join the Housing Financial Inclusion team. You will work closely with residents of Broxbourne Borough facing financial hardship and homelessness. You will be supporting residents with welfare benefits, maximising income and signposting to other local services in the area.
Your duties will also include working closely with outside partners such as local housing associations, advice agencies, Broxbourne Foodbank, Department for Work and Pensions (DWP) and other charities. The role is varied, working with diverse client groups which may on occasion require you to work from different locations. You will be completing assessments for Discretionary Housing Payments and also dealing with those at risk of homelessness. You will be an advocate for clients, where appropriate, managing a client caseload.
If you are interested in this role you must be computer literate and have a minimum of five GCSE or equivalent passes at least grade C, which should include English and Maths. Experience of money advice and welfare benefits advice is preferred for the role but full training will be provided, with an opportunity to study for a fully funded formal qualification of Accreditation in Money Advice under the Institute of Money Advisors (IMA). Some experience in a front facing role dealing with vulnerable or disadvantaged people is desirable. More important will be your ability to demonstrate your commitment to helping clients and making a difference to their lives.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential. A full driving licence would also be advantageous.
This role requires a disclosure and barring service check as it is working with children or vulnerable clients.
We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).
The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.
We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 17 June 2024 quoting the above reference.
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk
Website: www.broxbourne.gov.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.