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Customer Service Administrator

Job details
Posting date: 20 May 2024
Salary: £23,000.00 to £25,000.00 per year
Hours: Full time
Closing date: 19 June 2024
Location: St. Helens, Merseyside, WA11 9FT
Company: Search Consultancy LTD
Job type: Permanent
Job reference: Req/640251_1716202786

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Summary

Customer Service Administrator

  • Location: St Helens
  • Salary: £23,000 per annum + £2000 bonus per annum
  • Contract: Full time, Permanent
  • Hours: Monday - Friday, 8:30am - 4:30pm

My client based in St Helens is looking to recruit a Customer Service Administrator to work out of their main office on a permanent basis, offering a salary of £23,000 per annum (plus £2000 bonus per annum), working Monday - Friday during core business hours.

Your new role


The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information.


Job Description:

  • To accurately record sales orders received by telephone, post, fax and e-mail for order processing.
  • To deal with enquiries from customers by providing details on products, samples and prices.
  • Provide sales support for Key Account Managers, incorporating all administrative elements and contact.
  • Update spreadsheets as and when required.

Apply for this role now or email your cv directly to adam.molyneux@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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