Service Support Assistant
| Posting date: | 20 May 2024 |
|---|---|
| Salary: | £22,214 to £23,144 per year |
| Hours: | Full time |
| Closing date: | 16 June 2024 |
| Location: | Sheffield, South Yorkshire |
| Remote working: | On-site only |
| Company: | University of Sheffield |
| Job type: | Permanent |
| Job reference: | UOS041067 |
Summary
We have an exciting opportunity within our administration team for a flexible and adaptable individual and a team player looking to use their skills within a busy healthcare setting to support students at the University of Sheffield.
As this role is front-facing and involves being responsible for delivering key administrative processes, we are looking for candidates who have experience working in administration and customer service.
Key duties include:
• Reception cover for a busy mental health and counselling service
• Dealing with telephone, email and face-to-face enquiries
• Timely processing of registrations, assessment forms, self-referral forms, external referrals etc.
• Diary management
• Booking appointments
• Supporting staff and students with ad-hoc queries
We offer:
• 38 days annual leave (including closure days and Bank Holidays), with the possibility to purchase up to ten additional days.
• Up to 5 days of paid time off to cover emergency caring responsibilities.
• A highly competitive pension scheme.
• Discounts at participating shops and cinemas, and a cycle to work scheme.
• A commitment to your development, with programmes, learning modules and mentoring schemes.
• An inclusive and diverse workplace.
• A commitment to your wellbeing, with confidential emotional support, support for those going through the menopause, experiencing fertility treatment and having a baby, paid leave for IVF treatment and more.
Further information can be found at https://www.sheffield.ac.uk/jobs/benefits
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
Apply now by clicking on the Apply button located near the top of your screen.
As this role is front-facing and involves being responsible for delivering key administrative processes, we are looking for candidates who have experience working in administration and customer service.
Key duties include:
• Reception cover for a busy mental health and counselling service
• Dealing with telephone, email and face-to-face enquiries
• Timely processing of registrations, assessment forms, self-referral forms, external referrals etc.
• Diary management
• Booking appointments
• Supporting staff and students with ad-hoc queries
We offer:
• 38 days annual leave (including closure days and Bank Holidays), with the possibility to purchase up to ten additional days.
• Up to 5 days of paid time off to cover emergency caring responsibilities.
• A highly competitive pension scheme.
• Discounts at participating shops and cinemas, and a cycle to work scheme.
• A commitment to your development, with programmes, learning modules and mentoring schemes.
• An inclusive and diverse workplace.
• A commitment to your wellbeing, with confidential emotional support, support for those going through the menopause, experiencing fertility treatment and having a baby, paid leave for IVF treatment and more.
Further information can be found at https://www.sheffield.ac.uk/jobs/benefits
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
Apply now by clicking on the Apply button located near the top of your screen.