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Clinical Office Coordinator - Trauma & Orthopaedics
| Posting date: | 20 May 2024 |
|---|---|
| Salary: | £26,405.00 to £28,976.00 per year |
| Additional salary information: | £26405.00 - £28976.00 a year |
| Hours: | Full time |
| Closing date: | 24 May 2024 |
| Location: | Chertse y, KT16 0PZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9323-24-0463 |
Summary
Alongside Consultants updating and reviewing incoming referrals for Virtual Fracture Clinic, booking appointments and liaising with admin and nursing team To liaise directly with patients to book, cancel, and rebook any outpatient appointments To highlight any potential breaches or delays in the patients pathway to the Team Leader, Admin Manager according to the Trusts escalation policy Using Luna (PTL) on a daily basis, liaise with the Patient Pathway Team across the Trust as a whole, to ensure co-ordination of all elements of the patient pathway. This may include highlighting patient target dates to ensure that investigations/diagnostics are carried out and results received in a timely manner Monitor patients who are sent to other Trusts for treatment to ensure they do not breach 18 weeks (MDS forms). To liaise with & support the Appointments Centre regarding outpatient clinic bookings as necessary and ensure patient follow up appointments are booked as soon as results are known and are available for clinic appointment Attend regular team meetings arranged by Team Leader. Deal with patient queries effectively written and via telephone/email. To ensure booking of relevant clinical activity (e.g. out-patient procedures, clinics etc) and managing patient pathways in conjunction with the Patient Pathway Team Have the ability and commitment to work as a team member and be able to adhere to strict deadlines. When booking or changing appointments, to be aware of the agreed Divisions wait to first appointment, of RTT waits, and of the Joint Access Policy.