Safety & Security Team Member - Nights
| Posting date: | 20 May 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 19 June 2024 |
| Location: | London, Greater London, W1C 1LZ |
| Company: | GLH Hotels |
| Job type: | Permanent |
| Job reference: | 3617129 |
Summary
Safety & Security Team Member - Nights
Permanent
44 hours per week
The Cumberland draws inspiration from the capital's love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it's the perfect base for a rocking time in London. You'll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!
The Role
Are you a security professional who can take responsibility for the safety and security of our property, team members and guests and build valuable stakeholder relationships while always maintaining a clear focus on delivering exceptional customer service? Carrying out floor walks, investigating, documenting and dealing with any queries or incidents, your calm and professional manner will help ensure the very best of guest experiences.
What we look for
* Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
* Comfortable in a front line role facing the public
* Empathetic and able to build relationships
* An open personality who is relaxed and natural in their interactions
* Accurate with good attention to detail
* Demonstrable desire to pursue a hospitality career
* Able to work effectively as part of a team
* Previous experience in a fast paced service environment
What's in it for you?
* Great development opportunities
* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
* Interest free season ticket loans (conditions apply)
* Access to a 24/7 Employee Assistance Program
* Pension and Healthcare Schemes
* Wagestream - get access to earned salary before payday
* Paid volunteering days
* Generous recommend a friend scheme
* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
* Great Recognition program
* ...and many more!