IT Apprentice
| Posting date: | 20 May 2024 |
|---|---|
| Salary: | £14,000 per year |
| Hours: | Full time |
| Closing date: | 19 June 2024 |
| Location: | DE1 3TP |
| Remote working: | On-site only |
| Company: | Lifetime Training |
| Job type: | Apprenticeship |
| Job reference: | VA/241081-37853 |
Summary
Are you a practical problem solver with a passion for IT? After a period of business growth, Link ICT are on the lookout for another apprentice to join their team of techies! Reporting to the Technical Services Manager, you will provide onsite & remote IT support to clients.
Your duties will include, but are not necessarily limited to the following:
- Provide onsite and remote IT technical support to clients
- Respond to support tickets in a timely manner, resolving tickets where possible and
- escalating where necessary
- Ordering new ICT hardware and logging devices onto asset register Installation and configuring of operating systems
- Software installation, such as MS Office and anti-virus
- Some lower-level network administration may be required, such as setting policies and group permissions
- Performing server backups where required
- Supporting with any technical queries regarding unified comms
- Technical fault diagnosis with audio-visual equipment
You will be working towards an Information Communications Technician Level 3 Qualification over the course of 15 months.