Patient Appointment Centre Clerk | Liverpool University Hospitals NHS Foundation Trust
| Posting date: | 20 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 per annum |
| Hours: | Full time |
| Closing date: | 19 June 2024 |
| Location: | Aintree, Livepool, L9 7AL |
| Company: | Liverpool University Hospitals NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6304629/287-DSS-98-24-A |
Summary
To provide a booking service for all Outpatient referrals, to be able to organise appointments using initiative in sometimes complex situations to ensure patients are seen within the Trust and Government targets
Register Referrals
Book appointments and cancel and re-schedule appointments
Make outbound telephone calls and take in-bound telephone calls
Train to have an awareness of Medical terminology to enable appointment booking
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook – Liverpool University Hospitals Careers
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Twitter - @LUHFTcareers
Experience of dealing with customers
Work on own initiative once trained
Book and re-arrange Outpatient appointments
Meet daily deadlines
This advert closes on Monday 3 Jun 2024