Assistant Administrator | Kent and Medway NHS and Social Care Partnership Trust

Job details
Posting date: 20 May 2024
Salary: Not specified
Additional salary information: £22,383 per annum pro rata
Hours: Part time
Closing date: 19 June 2024
Location: Sevenoaks, TN13 3PG
Company: Kent and Medway NHS and Social Care Partnership Trust
Job type: Permanent
Job reference: 6297982/380-FR0431

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A vacancy has arisen for an Assistant Administrator to join the West Kent and Medway Neuropsychiatry Team.

We are looking for a self-motivated, dynamic, forward-thinking and flexible Assistant Administrator to work with the administration team based at Darent House, Sevenoaks.

The ideal candidate will be educated to GCSE in Maths and English or equivalent, and will have strong customer service skills, a professional and confident telephone manner, good organisational and keyboard skills. Some experience in clinical or document typing would be an advantage.

You will require good working knowledge of Microsoft Office packages and be able to remain calm and professional when dealing with difficult situations.

You would be working as part of an Admin Team, supporting the Administrators for Neuropsychiatry, the wider Clinical Teams consisting of Consultant Psychiatrists and Psychologists.

The varied role of an Assistant Administrator will include:
• • Diary Management and booking of clinic appointments.
• Having contact with patients, carers, relatives and other external stakeholders.
• Typing letters and reports via BigHand (audio) and/or copy typing.
• Using the patient record system RIO (training provided).
• Taking and screening phone calls and taking messages
• Minuting meetings when required
• Ordering of stationery and other items as required via our SBS system (training provided).
• Reception cover; meeting and greeting patients

It is important that the successful applicant exhibits empathy and compassion, has a professional and flexible attitude, likes being part of a team, has initiative, good communication and interpersonal skills, is able to prioritise workloads and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Please refer to the attached job description for full details of the main responsibilities of the role.

This advert closes on Monday 3 Jun 2024

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