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Post Office Counter Clerk
| Posting date: | 20 May 2024 |
|---|---|
| Hours: | Part time |
| Closing date: | 19 June 2024 |
| Location: | Aldridge, Walsall |
| Company: | Aldridge Post Office |
| Job type: | Permanent |
| Job reference: |
Summary
· Permanent Part Time Position up to 15 Hours per week.
· Will consider fixed or whole day(s) if applicant is suitable.
· Extra Hours available including Saturday’s.
· Will need to be Flexible.
· Additional Training will be provided in respect of Products and Selling.
JOB SPECIFICATION:
· Providing excellent customer service over a Post Office Counter.
· Positive interaction with customers and dealing with them quickly and efficiently.
· Ensuring customers are fully informed of all relevant services and products on offer.
· Working towards individual and store targets.
· Completing a variety of transactions in an accurate and timely manner.
· Demonstrate good product knowledge to customers on key promotions and offers, maximising all selling opportunities.
· Ensuring necessary administration is completed accurately.
· Adhering to all security procedures, ensuring that a high level of security awareness is observed at all times.
JOB REQUIEMENTS:
· Strong communication skills and ability to participate as a key team member.
· Good level of numeracy skills and accuracy.
· Use initiative and identify sales opportunities.
· Ability to work well under pressure, dealing with a variety of tasks and queries.
· Confidence in liaising with a diverse customer base and cross selling Post Office products.
· You must also be reliable, trustworthy and be flexible with regards to hours.
· You must have experience gained in a customer-based environment
· Previous Post Office experience strongly desirable.
· Will consider fixed or whole day(s) if applicant is suitable.
· Extra Hours available including Saturday’s.
· Will need to be Flexible.
· Additional Training will be provided in respect of Products and Selling.
JOB SPECIFICATION:
· Providing excellent customer service over a Post Office Counter.
· Positive interaction with customers and dealing with them quickly and efficiently.
· Ensuring customers are fully informed of all relevant services and products on offer.
· Working towards individual and store targets.
· Completing a variety of transactions in an accurate and timely manner.
· Demonstrate good product knowledge to customers on key promotions and offers, maximising all selling opportunities.
· Ensuring necessary administration is completed accurately.
· Adhering to all security procedures, ensuring that a high level of security awareness is observed at all times.
JOB REQUIEMENTS:
· Strong communication skills and ability to participate as a key team member.
· Good level of numeracy skills and accuracy.
· Use initiative and identify sales opportunities.
· Ability to work well under pressure, dealing with a variety of tasks and queries.
· Confidence in liaising with a diverse customer base and cross selling Post Office products.
· You must also be reliable, trustworthy and be flexible with regards to hours.
· You must have experience gained in a customer-based environment
· Previous Post Office experience strongly desirable.