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Proposition Lead - Insurance Services

Job details
Posting date: 20 May 2024
Salary: Not specified
Additional salary information: Dependent on experience
Hours: Full time
Closing date: 19 June 2024
Location: TUNBRIDGE WELLS, KENT, TN2 5FE
Company: AXA UK
Job type: Permanent
Job reference: 240004O1

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Summary

It’s an exciting time to join the Marketing and Communications team here at AXA, with significant investment planned in all UKandI businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. To contribute towards the proposition development of our class-leading AXA Health Plan, we’re looking for a talented individual to join the team.
As Proposition Lead for Insured Propositions, you’ll be responsible for owning the proposition development and commercial optimisation of our digital private medical and travel, dental and optical insurance products.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Lead the proposition development of our class-leading, digital modular PMI proposition for new distribution channels and audiences.
Own the proposition development of related health and travel-related propositions in market. Lead the insight-through to execution phases.
Work with our Digital Delivery and Change teams to fulfil that the ‘What?’ and ‘Why?’ of new propositions.
Develop the customer and business reporting framework, lead cross-functional review sessions, and create the feedback loop for impactful development.
Lead the partner selection and delivery of new service models.
Line manage and coach a team of three, developing strong development plans to support a high performing team.
Proactively introduce and optimise loyalty propositions within core products that drive customer loyalty and lifetime value.
Ensure that there is a strong risk management framework in place to govern proposition development.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

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