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Payroll Subject Matter Expert (SME)
| Posting date: | 17 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £32292-32292 per annum |
| Hours: | Full time |
| Closing date: | 31 May 2024 |
| Location: | West Midlands, B91 3QJ |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 294050-42518972 |
Summary
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Payroll Subject Matter Expert (SME)
Hybrid – Solihull
Full Time, Permanent
Up to £32,292 per annum plus benefits
Here at Serco, we are seeking a Payroll Subject Matter Expert to join our payroll team who will be responsible for ensuring that all payrolls are delivered in accordance with payroll calendars and are legislatively compliant. Our UK Payroll Team is responsible for the accurate and timely payment of all UK based employees, and we have approximately 23,000 employees who are paid weekly, fortnightly, four weekly and monthly across several different PAYE registrations.
Serco’s purpose is to impact a better future
- we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.Main responsibilities of the role include:
- Ensure all payrolls are delivered in accordance with payroll calendars and are legislatively compliant.
- Ensure all operational payroll data is input in a timely and accurate manner to Serco payrolls.
- Run HMRC processes out of the Resourcelink payroll software.
- Download HMRC files inbound/outbound files from HMRC.
- Ensure overall team objectives are met.
- Foster a culture of openness and honesty challenging inappropriate behaviour from others.
- Ensure employee overpayments and returned payments are recovered and paid in a timely manner.
- Ensure the team provide a quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complains.
- Support the wider payroll team as necessary.
What you’ll need to do the role:
- Experience working in a Payroll SME role or equivalent.
- In-depth knowledge of payroll processes and procedures in a similar sized organisation.
- Good knowledge of payroll legislation.
- Strong written and oral communication skills.
- Excellent numeracy and literacy skills.
- Proficient in MS Excel and Word.
- Ability to motivate and encourage Team Members.
- Ability to focus on results, work to deadlines and meet performance targets.
- Passionate about delivering a customer-focused service.
- Prior experience of using Resourcelink payroll system is desirable.
What we offer:
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Payroll Subject Matter Expert (SME)
Hybrid – Solihull
Full Time, Permanent
Up to £32,292 per annum plus benefits
Here at Serco, we are seeking a Payroll Subject Matter Expert to join our payroll team who will be responsible for ensuring that all payrolls are delivered in accordance with payroll calendars and are legislatively compliant. Our UK Payroll Team is responsible for the accurate and timely payment of all UK based employees, and we have approximately 23,000 employees who are paid weekly, fortnightly, four weekly and monthly across several different PAYE registrations.
Serco’s purpose is to impact a better future
- we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.Main responsibilities of the role include:
- Ensure all payrolls are delivered in accordance with payroll calendars and are legislatively compliant.
- Ensure all operational payroll data is input in a timely and accurate manner to Serco payrolls.
- Run HMRC processes out of the Resourcelink payroll software.
- Download HMRC files inbound/outbound files from HMRC.
- Ensure overall team objectives are met.
- Foster a culture of openness and honesty challenging inappropriate behaviour from others.
- Ensure employee overpayments and returned payments are recovered and paid in a timely manner.
- Ensure the team provide a quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complains.
- Support the wider payroll team as necessary.
What you’ll need to do the role:
- Experience working in a Payroll SME role or equivalent.
- In-depth knowledge of payroll processes and procedures in a similar sized organisation.
- Good knowledge of payroll legislation.
- Strong written and oral communication skills.
- Excellent numeracy and literacy skills.
- Proficient in MS Excel and Word.
- Ability to motivate and encourage Team Members.
- Ability to focus on results, work to deadlines and meet performance targets.
- Passionate about delivering a customer-focused service.
- Prior experience of using Resourcelink payroll system is desirable.
What we offer:
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.