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Professional Services Manager - Ophthalmic Lenses

Job details
Posting date: 17 May 2024
Salary: £50,000 to £70,000 per year
Additional salary information: Additional Benefits
Hours: Full time
Closing date: 07 June 2024
Location: Birmingham, West Midlands, B2 4RQ
Company: Zest Business Group Ltd
Job type: Permanent
Job reference: 4332 1_1715959246

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Summary

Professional Services Manager job in the UK. Zest Optical are currently looking to recruit a Professional Services Manager for a leading manufacturer of ophthalmic lenses. The purpose of this role is to facilitate the seamless dissemination of knowledge and expertise across internal and external teams in the UK.

The Professional Services Manager role will be multifaceted, encompassing the training of both internal staff and external partners on the intricacies of optical lens dispensing and the interpretation of industry white papers.

Professional Services Manager - Role

  • Faculty organization and attendance CET - Creation, registration and submission and delivery of CPD for GOC registrants
  • Analysing white papers to interpret into understandable conclusions.
  • Non adaptation technical queries from both Customer Services, Customers and Sales teams.
  • Competitor analysis including new products and latest developments.
  • Internal /External Technical training both creation, accreditation and delivery.
  • Attend Lens Expert meetings both locally and internationally.
  • Supporting Marketing Dept with magazine articles and press releases
  • University strategy and relationships, through building relationships with organisations, governing bodies and universities.
  • Build and support the KOL network.

Professional Services Manager - Requirements

  • Thorough understanding of ophthalmic lens manufacturing processes
  • Thorough knowledge of company products and services
  • Experience of working in optical retail
  • Hold a qualification as an FBDO or Optometrist

Professional Services Manager - Salary

  • Excellent base salary plus bonus scheme
  • Company car and a range of additional benefits

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