Technical specialist
| Posting date: | 29 May 2024 |
|---|---|
| Salary: | £30,000.0 to £40,000.0 per year |
| Additional salary information: | 30-40k DOE |
| Hours: | Full time |
| Closing date: | 16 June 2024 |
| Location: | Cheltenham, Gloucestershire, gl50 1hx |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4563530_1715963307 |
Summary
Are you passionate about technology and helping others? We're seeking a skilled Technical Support Specialist to join our dynamic team. If you thrive in a fast-paced environment and love solving IT challenges, this role is perfect for you!
Responsibilities:
- Provide exceptional technical support to end-users via phone, email, and chat.
- Diagnose and troubleshoot hardware, software, and network issues.
- Install, configure, and maintain systems and applications.
- Collaborate with cross-functional teams to resolve complex problems.
- Educate users on best practices and new technologies.
Qualifications:
- Strong problem-solving skills and customer service orientation.
- Proficiency in Windows, macOS, and common software applications.
- Excellent communication skills.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
Perks:
- Competitive salary and benefits package.
- Professional development opportunities.
- Fun and inclusive work environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk