Senior Customer Services Assistant - Wallyford Library - EAL10157
| Posting date: | 17 May 2024 |
|---|---|
| Salary: | £24,490.00 to £26,406.00 per year |
| Hours: | Full time |
| Closing date: | 02 June 2024 |
| Location: | Musselburgh, EH21 8FF |
| Company: | East Lothian Council |
| Job type: | Permanent |
| Job reference: | EAL10157 |
Summary
Vacancy Information
The salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.
Hourly rate of pay: £13.42 - £14.47
Days and Hours of Work:
Thursday & Friday, 09:00-13:00 & 14:00-17:00
Saturday, 10:00-13:00
Flexi time is applicable.
To start asap.
The Margaret Oliphant Library sits within Wallyford Learning Campus which opened in August 2023 and the open plan library sits just inside the main entrance and is shared with Rosehill High School. Following introductory opening hours for the community areas of the campus we are now ready to extend our staffed public opening hours. This successful candidate will provide a public library service alongside on Thursdays, Fridays and Saturdays working alone in the space on Friday afternoons so must be able to work on their own initiative and develop good relationships with colleagues across the campus to provide services in partnership with others.
The post holder will be expected to lead groups for children and adults e.g. Bookbug story, song and rhyme sessions, homework clubs, reading groups, reminiscence groups. Our library teams also support customers to access Council and partner services so the successful candidate will have excellent digital literacy skills and experience of supporting others to develop their own skills.
Our teams work flexibly across our libraries and the successful candidate will be required to cover other libraries across East Lothian when needed.
Job Details
To support and assist in the day to day delivery of front line customer and library services.
Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.
The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.
Job Requirements
Relevant Qualifications
Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
Driving Licence
A full current driving licence is desirable for this post.
PVG Membership
This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007.
All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.
Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made.
Please note:
If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UKwebsite.
Additional Information
For additional East Lothian Council employment information please click on the following link: www.eastlothian.gov.uk/nonteachinginfo
If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.
If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk
Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form.
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