Cluster Manager
| Posting date: | 17 May 2024 |
|---|---|
| Salary: | £44,000 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 15 June 2024 |
| Location: | Cheadle, SK8 3BZ |
| Company: | Carpetright |
| Job type: | Permanent |
| Job reference: | Nestware/TP/84/7097 |
Summary
Who are we
The Floor Room is a new and exciting offering created to make the process of buying flooring as enjoyable and inspirational as possible.
It is a space to encourage creativity and fun, whilst placing our customers aspirations at the centre of the experience, allowing their creative ideas to become a reality. We provide a customer experience like no other, creating a truly immersive and exciting way to shop for all your flooring needs.
In joining the floor room family, you will join a well-connected and collaborative team who will be inspired to work hard whilst having fun! This will be a progressive and entrepreneurial environment where you feel empowered to be your authentic self.
The Position
We currently have an exciting opportunity for a new Cluster Manager to join the floor room family. As a Cluster Manager, you will be responsible for managing multiple stores in a designated area, driving sales growth and ensuring exceptional customer service.
You will be assigned to a home store (Cheadle) but will also be responsible for managing the team leaders and day to day operations in your cluster of stores, subject to review, which are currently; Milton Keynes, Nottingham, Liverpool, Solihull, Trafford and Leicester.
The ideal candidate location would be located around Staffordshire/Nottinghamshire/Derbyshire, however we would welcome applications form candidates who are based in other areas. Regular travelling between locations is essential.
Key responsibilities:
- Recruit, train, retain and develop a high performing team of Team Leaders and Flooring Consultants
- Ensure exceptional customer service is delivered in all stores, whilst consistently improving the customer experience
- Develop and implement effective sales and marketing strategies to drive footfall and increase sales
- Analyse sales data and monitor performance, identifying areas for improvement and implementing any action plans
- To ensure compliance with company policies and procedures across stores
The Person
The successful candidate will meet the following criteria:
- You will have proven experience in a similar role, managing multiple stores in a high-end luxury sector or assisted sales environment
- Strong leadership and people management skills, with the ability to manage and motivate and develop a team
- Must have excellent communication and interpersonal skills with the ability to build strong relationships with customers and colleagues
- Results driven and commercially focused, with a track record of achieving sales targets and driving growth.
- You will be analytical, and data driven and able to use this to inform decision making
Benefits
Why work for us? This is an exciting opportunity to play a crucial part in contributing to the ongoing success and continued growth of the floor room brand.
You will join a brand that feels like a strong family unit and work in a fast-paced retail environment where you feel inspired to be your best and where you enjoy what you do!
- 22 days holiday plus bank holidays
- Competitive salary & bonus scheme
- Uncapped commission
- Retail discount
- Cycle 2 work scheme
- Digital GP service
- Holiday trading
- Pension scheme
- Heath cash plan
- Life assurance
- Give as you earn