Duty Manager - YHA Snowdon Llanberis
| Posting date: | 17 May 2024 |
|---|---|
| Salary: | £12.44 per hour |
| Additional salary information: | 12.44 - 12.44 |
| Hours: | Full time |
| Closing date: | 14 June 2024 |
| Location: | Snowdonia, Gwynedd , LL55 4SR |
| Company: | Vacancy Filler |
| Job type: | Contract |
| Job reference: | MAY20242416 |
Summary
Join Our Team as a Seasonal Duty Manager - Shaping Exceptional Hostel Experiences
YHA Snowdon Llanberis Welcomes You to a Unique Place of Work!
YHA Snowdon Llanberis are looking to recruit a Seasonal Duty Manager for 25 - 42 hours per week throughout the months of June to November
In a captivating location, YHA Snowdon Llanberis is located on the doorstep of Eryri (Snowdonia) National Park. The hostel is just a 5-minute walk from the village of Llanberis, a real hub for outdoor pursuits enthusiasts.
Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA Snowdon Llanberis we believe in valuing our team members and ensuring they have access to great perks:
Competitive hourly rate: We offer a pay of £12.44 per hour this role is flexible, 25 - 42 hours per week, temporary contract with the potential to become permanent.
Accommodation options: If needed, live-in accommodation is available at a reasonable rate of £63.70 per week.
Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
Free YHA Membership: Receive a complimentary YHA Membership each year.
Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.
The Role: Supporting Excellence in Hostel Operations
As a Seasonal Duty Manager, you play a vital role in supporting the management of an operational budget and the delivery of Key Performance Indicators (KPIs). You'll also engage in a wide range of customer-facing duties across the hostel, delivering an outstanding service to all guests and visitors, ensuring they have a remarkable YHA experience.
Your Responsibilities
Team Support: Directing and supporting team members working in all areas of the hostel, fostering a collaborative and inclusive work environment.
Leveraging Technology: Utilising our systems for efficient guest check-ins, check-outs and to manage various processes at the hostel.
Cleanliness and Comfort: Carrying out cleaning and housekeeping duties, maintaining a clean and comfortable atmosphere for our guests.
Culinary Delights: Assisting in the kitchen and serving food and drinks with warmth and hospitality, enhancing the dining experience, while engaging in authentic, inclusive conversations. Suggesting enjoying dinner with us or offering a beverage or dessert as you assist with table service, ensuring a diverse and welcoming experience for all guests.
Deputy Management: Deputizing for the Hostel/Deputy Manager, managing the daily hostel operation in their absence.
What Skills and Experience We Value
Our Seasonal Duty Manager role requires flexibility to cover different shifts and tasks. While it's an advantage, it's not essential for our duty managers to have prior face-to-face customer service experience. However, experience in hospitality or customer service, particularly in managing and delivering a quality service, would be advantageous.
Desirable qualifications include Food Safety Level 2 and APLH Level 2, but these are not essential. Essential requirements include experience in managing varying pressures, including significant peaks in workload demands, and team management.
We value lived experiences just as much as previous skills and knowledge. We offer a robust induction, ongoing training, and further development. Some of our roles may have specific skills requirements, but we encourage team members from diverse backgrounds to apply.
Good communication skills and basic IT proficiency are advantageous, and excellent time management is essential in our dynamic environment.
Ready to Join Us?
If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences. If you require any assistance, our YHA Jobs website's contact page is available to support you.
Discover YHA
To explore the YHA charity, our unique culture, rich heritage, and more, please visit our jobs website. Our primary strategic priority is to make YHA accessible for all, an essential part of our charitable mission. We actively seek to build diverse teams and extend a warm welcome to applicants from all backgrounds. To find out more about this you can visit the EDI section of our website.
Learn More About Us
To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.
Join YHA, and let's embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title – Duty Manager
Keywords: Hospitality Manager, Hospitality Supervisor, Hospitality Team Leader
YHA Snowdon Llanberis Welcomes You to a Unique Place of Work!
YHA Snowdon Llanberis are looking to recruit a Seasonal Duty Manager for 25 - 42 hours per week throughout the months of June to November
In a captivating location, YHA Snowdon Llanberis is located on the doorstep of Eryri (Snowdonia) National Park. The hostel is just a 5-minute walk from the village of Llanberis, a real hub for outdoor pursuits enthusiasts.
Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA Snowdon Llanberis we believe in valuing our team members and ensuring they have access to great perks:
Competitive hourly rate: We offer a pay of £12.44 per hour this role is flexible, 25 - 42 hours per week, temporary contract with the potential to become permanent.
Accommodation options: If needed, live-in accommodation is available at a reasonable rate of £63.70 per week.
Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
Free YHA Membership: Receive a complimentary YHA Membership each year.
Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.
The Role: Supporting Excellence in Hostel Operations
As a Seasonal Duty Manager, you play a vital role in supporting the management of an operational budget and the delivery of Key Performance Indicators (KPIs). You'll also engage in a wide range of customer-facing duties across the hostel, delivering an outstanding service to all guests and visitors, ensuring they have a remarkable YHA experience.
Your Responsibilities
Team Support: Directing and supporting team members working in all areas of the hostel, fostering a collaborative and inclusive work environment.
Leveraging Technology: Utilising our systems for efficient guest check-ins, check-outs and to manage various processes at the hostel.
Cleanliness and Comfort: Carrying out cleaning and housekeeping duties, maintaining a clean and comfortable atmosphere for our guests.
Culinary Delights: Assisting in the kitchen and serving food and drinks with warmth and hospitality, enhancing the dining experience, while engaging in authentic, inclusive conversations. Suggesting enjoying dinner with us or offering a beverage or dessert as you assist with table service, ensuring a diverse and welcoming experience for all guests.
Deputy Management: Deputizing for the Hostel/Deputy Manager, managing the daily hostel operation in their absence.
What Skills and Experience We Value
Our Seasonal Duty Manager role requires flexibility to cover different shifts and tasks. While it's an advantage, it's not essential for our duty managers to have prior face-to-face customer service experience. However, experience in hospitality or customer service, particularly in managing and delivering a quality service, would be advantageous.
Desirable qualifications include Food Safety Level 2 and APLH Level 2, but these are not essential. Essential requirements include experience in managing varying pressures, including significant peaks in workload demands, and team management.
We value lived experiences just as much as previous skills and knowledge. We offer a robust induction, ongoing training, and further development. Some of our roles may have specific skills requirements, but we encourage team members from diverse backgrounds to apply.
Good communication skills and basic IT proficiency are advantageous, and excellent time management is essential in our dynamic environment.
Ready to Join Us?
If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences. If you require any assistance, our YHA Jobs website's contact page is available to support you.
Discover YHA
To explore the YHA charity, our unique culture, rich heritage, and more, please visit our jobs website. Our primary strategic priority is to make YHA accessible for all, an essential part of our charitable mission. We actively seek to build diverse teams and extend a warm welcome to applicants from all backgrounds. To find out more about this you can visit the EDI section of our website.
Learn More About Us
To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.
Join YHA, and let's embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title – Duty Manager
Keywords: Hospitality Manager, Hospitality Supervisor, Hospitality Team Leader