Menu

Debt Caseworker

Job details
Posting date: 17 May 2024
Salary: £27,214 to £30,147 per year
Hours: Full time
Closing date: 14 June 2024
Location: Newport, Wales
Remote working: On-site only
Company: Newport Citizens Advice
Job type: Permanent
Job reference: 2024DEB1.FT

Apply for this job

Summary

Debt Caseworker
Ref: 2024DEB1.FT



Salary: Fully trained: £30,147 per annum
Trainee: £27,214 per annum
Candidates may be appointed as either trainee or fully trained caseworkers depending on experience. Trainee caseworkers will progress to higher salary on successful completion of training
Pension: 8% (subject to a 2% employee contribution)
Hours: 37 hours per week
Holidays: 37 days per annum including Bank Holidays and fixed days
Location: 8 Corn Street, Newport, outreach venues and home working as required
Duration: Permanent (subject to ongoing funding)

Closing Date: Friday 14th June 2024 at 5.00pm
Interview Date: Week commencing 24th June 2024


Role Purpose
• To interview and advise clients at Local Offices, over the telephone and at Outreach venues (as required)
• Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided
• Undertake Debt casework as appropriate


To request an application pack (CVs not accepted), please email: recruitment@newportca.org.uk and quote reference number.

Applicants for this post must have a strong commitment to equality and social justice.
Please quote relevant reference number.

For further information please ring Newport Citizens Advice on 01633 222622 and ask for Richard Hustler.

We welcome applications that reflect the diversity of the communities we serve.
We aim to be an equal opportunities employer.
Charity Registration Number: 1118855

Apply for this job