Sales Support Assitant
| Posting date: | 17 May 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 June 2024 |
| Location: | RH12 1DR |
| Remote working: | On-site only |
| Company: | Next Phase Recruitment Limited |
| Job type: | Permanent |
| Job reference: | May 24 |
Summary
Role purpose:
Support the business to deliver consistent service for entire contractor and client onboarding process and ensuring compliance & integrity of data input onto the CRM and other data sources. This will be achieved through making recommendations for improved communication channels and methods for the contractor and new client process and taking full responsibility for the data added to the CRM. Make recommendations for improvements in both areas to increase growth and performance. Work closely with other member of Support Team to ensure function provides best support possible.
Role expectations:
• Full responsibility for onboarding of new contractors, engagement with contractors and building company reputation as an expert in contract recruitment
• Full responsibility for onboarding new clients, producing and issuing welcome packs and ensuring account forms are completed and forwarded to Finance department
• Be the responsible person for overall Vincere data accuracy (including compliance)
o Responsibility for data compliance & entry onto CRM
o Maintain compliance reports for VC; reviewing records added and ensuring GDPR are up to date
o Update VC with all required data for market build outs – client & candidate records
o Monitor candidates excluded from automation and update as necessary
• Reviewing current processes and making recommendations as changes in legislation or business needs require
• Update compensation forms onto VC and chase consultants when not received
• Identify and notify account managers of live jobs
• Produce the weekly leads overview
• Update weekly performance slides for Monday meeting
• Generate monthly/quarterly reporting data and run relevant reports for Senior Business Analyst to produce write ups
• Track all tasks coming into support team and update reporting each month
• Work with the Senior Business Analyst to develop and improve company processes across all business areas
• Work on special projects for the senior leadership team
• Provide support to Sales team as required
• Work closely with other team members and provide support as necessary
There is no relocation package or sponsorship offered. You will ideally live within 45 minutes of Horsham.
Support the business to deliver consistent service for entire contractor and client onboarding process and ensuring compliance & integrity of data input onto the CRM and other data sources. This will be achieved through making recommendations for improved communication channels and methods for the contractor and new client process and taking full responsibility for the data added to the CRM. Make recommendations for improvements in both areas to increase growth and performance. Work closely with other member of Support Team to ensure function provides best support possible.
Role expectations:
• Full responsibility for onboarding of new contractors, engagement with contractors and building company reputation as an expert in contract recruitment
• Full responsibility for onboarding new clients, producing and issuing welcome packs and ensuring account forms are completed and forwarded to Finance department
• Be the responsible person for overall Vincere data accuracy (including compliance)
o Responsibility for data compliance & entry onto CRM
o Maintain compliance reports for VC; reviewing records added and ensuring GDPR are up to date
o Update VC with all required data for market build outs – client & candidate records
o Monitor candidates excluded from automation and update as necessary
• Reviewing current processes and making recommendations as changes in legislation or business needs require
• Update compensation forms onto VC and chase consultants when not received
• Identify and notify account managers of live jobs
• Produce the weekly leads overview
• Update weekly performance slides for Monday meeting
• Generate monthly/quarterly reporting data and run relevant reports for Senior Business Analyst to produce write ups
• Track all tasks coming into support team and update reporting each month
• Work with the Senior Business Analyst to develop and improve company processes across all business areas
• Work on special projects for the senior leadership team
• Provide support to Sales team as required
• Work closely with other team members and provide support as necessary
There is no relocation package or sponsorship offered. You will ideally live within 45 minutes of Horsham.