Business Support Officer
| Posting date: | 17 May 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 June 2024 |
| Location: | ASC Business Support Team Town Hall & Civic Offices Westoe Road South Shields NE33 2RL |
| Remote working: | On-site only |
| Company: | The Jeya Group Ltd |
| Job type: | Temporary |
| Job reference: |
Summary
We are looking for Business Support Officer that will provide business support and assist in working towards the objectives of the Service/Directorate. This will include undertaking a selection of specialist duties which are highlighted below.
Key Tasks of the Post:
To provide general business support relating to the service area. You will:
Assist in the organisation and provision of business support in relation to the service area including maintaining records, organising and taking minutes of meetings, responding to and answering queries (including by letter), maintaining office systems, diary management, arranging room and travel bookings etc.
Ensure that office equipment, stationery and other office consumables (including basic maintenance) are ordered in accordance with purchasing procedures.
Undertake the management of manual and computerised records/management information systems, including the analysis, manipulation and production/presentation of reports, escalating any issues regarding accuracy and inconsistency of information where appropriate.
Provide advice, guidance or signpost staff, public etc with regard to internal policies/ procedures and external regulations/legislation.
Undertake complex IT based tasks.
To provide support in specialist duties that could be associated with this post.
The following list highlights some of the specialist duties that could be associated with a post operating at this level. Note, it may only be necessary for employees assigned to this level to undertake some of these duties.
Regularly demonstrate duties to less experienced employees (or equivalent), possibly including the allocation and checking of their work.
Undertake financial processing activities such as monitoring budgets, contributing to budget setting, handling and reconciliation of petty cash, processing of orders, invoices (incoming and outgoing), processing of creditor payments, raising debtors accounts in accordance with financial regulations.
Operate and demonstrate relevant ICT software packages e.g. word processing packages, databases, spreadsheets, specialist software etc. CAD, PRINCE2, Microsoft Project etc. To act as a “superuser” for your area, including training staff on software systems, identifying staff training, co-ordinating system upgrades and resolving any problems highlighted to you by your colleagues.
Undertake the business support activities associated with project management e.g. undertake research and obtain information to inform decisions, the manipulation and presentation of data/information.
Undertake the completion and submission of complex monitoring forms, returns etc including those to external bodies.
Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits.
You will provide assistance as required to team members in the Service. You will:
Be required to cover other posts as required located in different buildings.
The candidates must have:
4 GCSE’s including Maths and English or equivalent or hold an equivalent relevant qualification
Business Administration Level 2
Business Administration level 3 or equivalent in an appropriate discipline
BPSS
Significant experience of working as an administration/business support officer
Experience of using IT packages e.g. Microsoft Office (Word and Excel)
Experience of dealing with the public both face to face and on the telephone
Excellent verbal and written communication skills
Advisory and guiding skills
Good organisational skills
Excellent literacy and numeracy skills
Able to work under pressure
Able to work as part of team
Flexible approach to work
Committed to the principles of equality and diversity
Able to work outside normal office hours when required
Baseline security clearance
Please note you will be based in the office at all times.
Pay rate: £ 12.38 p/hr
Location: ASC Business Support Team Town Hall & Civic Offices Westoe Road South Shields NE33 2RL
Temporary Contract
Key Tasks of the Post:
To provide general business support relating to the service area. You will:
Assist in the organisation and provision of business support in relation to the service area including maintaining records, organising and taking minutes of meetings, responding to and answering queries (including by letter), maintaining office systems, diary management, arranging room and travel bookings etc.
Ensure that office equipment, stationery and other office consumables (including basic maintenance) are ordered in accordance with purchasing procedures.
Undertake the management of manual and computerised records/management information systems, including the analysis, manipulation and production/presentation of reports, escalating any issues regarding accuracy and inconsistency of information where appropriate.
Provide advice, guidance or signpost staff, public etc with regard to internal policies/ procedures and external regulations/legislation.
Undertake complex IT based tasks.
To provide support in specialist duties that could be associated with this post.
The following list highlights some of the specialist duties that could be associated with a post operating at this level. Note, it may only be necessary for employees assigned to this level to undertake some of these duties.
Regularly demonstrate duties to less experienced employees (or equivalent), possibly including the allocation and checking of their work.
Undertake financial processing activities such as monitoring budgets, contributing to budget setting, handling and reconciliation of petty cash, processing of orders, invoices (incoming and outgoing), processing of creditor payments, raising debtors accounts in accordance with financial regulations.
Operate and demonstrate relevant ICT software packages e.g. word processing packages, databases, spreadsheets, specialist software etc. CAD, PRINCE2, Microsoft Project etc. To act as a “superuser” for your area, including training staff on software systems, identifying staff training, co-ordinating system upgrades and resolving any problems highlighted to you by your colleagues.
Undertake the business support activities associated with project management e.g. undertake research and obtain information to inform decisions, the manipulation and presentation of data/information.
Undertake the completion and submission of complex monitoring forms, returns etc including those to external bodies.
Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits.
You will provide assistance as required to team members in the Service. You will:
Be required to cover other posts as required located in different buildings.
The candidates must have:
4 GCSE’s including Maths and English or equivalent or hold an equivalent relevant qualification
Business Administration Level 2
Business Administration level 3 or equivalent in an appropriate discipline
BPSS
Significant experience of working as an administration/business support officer
Experience of using IT packages e.g. Microsoft Office (Word and Excel)
Experience of dealing with the public both face to face and on the telephone
Excellent verbal and written communication skills
Advisory and guiding skills
Good organisational skills
Excellent literacy and numeracy skills
Able to work under pressure
Able to work as part of team
Flexible approach to work
Committed to the principles of equality and diversity
Able to work outside normal office hours when required
Baseline security clearance
Please note you will be based in the office at all times.
Pay rate: £ 12.38 p/hr
Location: ASC Business Support Team Town Hall & Civic Offices Westoe Road South Shields NE33 2RL
Temporary Contract