Quality and Compliance Manager
| Posting date: | 16 May 2024 |
|---|---|
| Salary: | £39,500 per year, pro rata |
| Hours: | Full time |
| Closing date: | 15 June 2024 |
| Location: | BS23 1NR |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Nac's west care ltd |
| Job type: | Permanent |
| Job reference: |
Summary
The Quality and Compliance Manager is responsible for ensuring that high standards are met across the organisation and that the company is adhering to CQC regulations, other legislative and statutory requirements, and internal standards, through robust quality auditing and reporting on all quality assurance information gathered; communicating key messages and presenting data to different audiences, making recommendations about improvements, and supporting individuals, teams and the company to achieve better quality outcomes.
We are looking for a dynamic and independent professional with solid quality, audit and compliance experience and a flexible, enthusiastic and can-do attitude to join our team.
Duties and responsibilities
1. Support Managers and staff to understand performance and implement changes to policy and practices.
2. To develop and support systems to understand performance within care and support.
3. To support staff to utilise the systems so they are able to understand how they are performing and demonstrate how they are the best at getting better across care and support.
4. Signpost staff to guidance and advice on policies and CQC standards.
5. Ensure the most up to date policy and associated documents are accessible and used appropriately in practice.
6. Promote and share best practice across care and support.
7. Undertake and support quality development workshops as required.
8. Ensure full standardisation across all services where appropriate.
9. Co-ordinate an annual audit and quality assurance visit schedule in collaboration with Service Managers.
11. Undertake pre-audit research and collate data to prepare for audits and identify areas of interest.
12. Undertake Quality and Compliance Audits in line with regulatory, contractual and company requirements.
13. Record, analyse and report findings from audits and quality reviews.
We are looking for a dynamic and independent professional with solid quality, audit and compliance experience and a flexible, enthusiastic and can-do attitude to join our team.
Duties and responsibilities
1. Support Managers and staff to understand performance and implement changes to policy and practices.
2. To develop and support systems to understand performance within care and support.
3. To support staff to utilise the systems so they are able to understand how they are performing and demonstrate how they are the best at getting better across care and support.
4. Signpost staff to guidance and advice on policies and CQC standards.
5. Ensure the most up to date policy and associated documents are accessible and used appropriately in practice.
6. Promote and share best practice across care and support.
7. Undertake and support quality development workshops as required.
8. Ensure full standardisation across all services where appropriate.
9. Co-ordinate an annual audit and quality assurance visit schedule in collaboration with Service Managers.
11. Undertake pre-audit research and collate data to prepare for audits and identify areas of interest.
12. Undertake Quality and Compliance Audits in line with regulatory, contractual and company requirements.
13. Record, analyse and report findings from audits and quality reviews.