Guest Experience Host
| Posting date: | 16 May 2024 |
|---|---|
| Salary: | £12.96 per hour |
| Hours: | Full time |
| Closing date: | 15 June 2024 |
| Location: | City of London, London, EC1V 1JT |
| Company: | PPHE Hotel Group |
| Job type: | Permanent |
| Job reference: | req11112_1715856667 |
Summary
Guest Experience Host
We are recruiting for a Guest Experience Host for one of the coolest newly opened hotel in Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident has hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants.
As our Guest Experience Host, you will receive:
- Salary: £12.96 per hour plus Incentive
- Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Start with 30 days of holiday per year - including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Rota given 2 weeks in advance
- Departmental productivity & service incentive scheme
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
As a Master of your Craft, you will…
- Take pride in ensuring our guests have a seamless experience through face to face, telephone and email communications
- Be the first point of contact for our long-stay guests, meet and greet, and regularly check in.
- Strive to provide the best service possible with every interaction with our guests from check-ins to simply answering the phone
- Have a good Knowledge of the Hoxton/Shoreditch area.
- Have a strong work ethic and will be well-presented and personable
- Enjoy collaborating with other departments
If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.
be bold. be creative. be original.