Maternity Receptionist | Nottingham University Hospitals NHS Trust
| Posting date: | 16 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 per annum pro rata |
| Hours: | Part time |
| Closing date: | 15 June 2024 |
| Location: | Nottingham, NG5 1PB |
| Company: | Nottingham University Hospitals NHS Trusts |
| Job type: | Permanent |
| Job reference: | 6281997/164-6281997 |
Summary
To support the labour suite team and provide reception and administration cover Monday to Sunday 24hrs a day with 12hr shifts. The post holder will need to use their initiative to develop processes and ensure the effective provision of a quality service. In undertaking this role, the employee will be expected to behave at all times that is consistent with and actively supports the Trust values.• Admit, discharge and transfer women to a live bedstate on arrival to the area in a timely manner.
• Greet patients at reception, check their personal details are correct, and if necessary amend accordingly, ensuring patient confidentiality.
• Arrange appointments for follow up clinics, as instructed by the medical/nursing staff. Arrange transport or interpreters if necessary.
• Ensure where appropriate clinic outcomes are recorded accurately on the day
• Notify the labour suite midwives or designated person of any patients who fail to attend their appointment who will take necessary action in line with departmental and/or Trust policies.
• Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times
• Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
· Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately.
• Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.
• Undertake any other duties, which may reasonably be required.
• Ensure RTT patient data quality is accurate at all times.
• Active participation in clinical audit where required
• Support the filing and scanning of clinic lists to support governance processes
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
• Admit, discharge and transfer women to a live bedstate on arrival to the area in a timely manner, using Medway PAS
• Greet patients at reception, check their personal details are correct, and if necessary amend in Medway PAS accordingly, ensuring patient confidentiality.
• Using Medway PAS or any other relevant electronic booking systems arrange appointments for follow up clinics, as instructed by the medical/nursing staff. Arrange transport or interpreters if necessary.
• Deal appropriately with enquiries from staff and the general public, seeking advice or referring elsewhere if necessary.
• Ensure where appropriate clinic outcomes are recorded accurately on the day
• Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. physiotherapy, interpreting services etc.
• Notify the labour suite midwives or designated person of any patients who fail to attend their appointment who will take necessary action in line with departmental and/or Trust policies.
• Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times
• Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
· Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately.
• Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.
• Undertake any other duties, which may reasonably be required.
• Ensure RTT patient data quality is accurate at all times.
• Active participation in clinical audit where required
• Support the filing and scanning of clinic lists to support governance processes
• Able to travel across both sites when necessary.
• To maintain social distancing and adhere to any guidance regarding the COVID 19 pandemic
This advert closes on Monday 27 May 2024
• Greet patients at reception, check their personal details are correct, and if necessary amend accordingly, ensuring patient confidentiality.
• Arrange appointments for follow up clinics, as instructed by the medical/nursing staff. Arrange transport or interpreters if necessary.
• Ensure where appropriate clinic outcomes are recorded accurately on the day
• Notify the labour suite midwives or designated person of any patients who fail to attend their appointment who will take necessary action in line with departmental and/or Trust policies.
• Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times
• Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
· Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately.
• Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.
• Undertake any other duties, which may reasonably be required.
• Ensure RTT patient data quality is accurate at all times.
• Active participation in clinical audit where required
• Support the filing and scanning of clinic lists to support governance processes
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
• Admit, discharge and transfer women to a live bedstate on arrival to the area in a timely manner, using Medway PAS
• Greet patients at reception, check their personal details are correct, and if necessary amend in Medway PAS accordingly, ensuring patient confidentiality.
• Using Medway PAS or any other relevant electronic booking systems arrange appointments for follow up clinics, as instructed by the medical/nursing staff. Arrange transport or interpreters if necessary.
• Deal appropriately with enquiries from staff and the general public, seeking advice or referring elsewhere if necessary.
• Ensure where appropriate clinic outcomes are recorded accurately on the day
• Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. physiotherapy, interpreting services etc.
• Notify the labour suite midwives or designated person of any patients who fail to attend their appointment who will take necessary action in line with departmental and/or Trust policies.
• Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times
• Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
· Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately.
• Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.
• Undertake any other duties, which may reasonably be required.
• Ensure RTT patient data quality is accurate at all times.
• Active participation in clinical audit where required
• Support the filing and scanning of clinic lists to support governance processes
• Able to travel across both sites when necessary.
• To maintain social distancing and adhere to any guidance regarding the COVID 19 pandemic
This advert closes on Monday 27 May 2024