Service Desk Analyst (1st Line)
| Posting date: | 16 May 2024 |
|---|---|
| Salary: | £24,500 per year |
| Hours: | Full time |
| Closing date: | 13 June 2024 |
| Location: | Derby, Midlands, de74 2rh |
| Company: | Pertemps |
| Job type: | Permanent |
| Job reference: | 52958929 |
Summary
An experienced First Line Service Desk Analyst required for an established business within Derbyshire
The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager
Duties :
- Provide first-line technical support
- Log all support requests and technical issues
- Diagnose and troubleshoot hardware, software, and network-related issues
- Follow up with users to ensure.
Key Skills
- Technical support experience
- Strong knowledge of Microsoft Windows operating systems and Office 365 suite.
- Excellent communication skills.
- Strong problem-solving skills
- Ability to prioritize workload
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are advantageous but not essential.
Monday to Friday (7.00-15.00 & 9.00-17.00 on a weekly rota)
WFH day after probation
Salary - £24500
Please click apply or call Natalie Bentley on 01332 363000 opt 3
The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager
Duties :
- Provide first-line technical support
- Log all support requests and technical issues
- Diagnose and troubleshoot hardware, software, and network-related issues
- Follow up with users to ensure.
Key Skills
- Technical support experience
- Strong knowledge of Microsoft Windows operating systems and Office 365 suite.
- Excellent communication skills.
- Strong problem-solving skills
- Ability to prioritize workload
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are advantageous but not essential.
Monday to Friday (7.00-15.00 & 9.00-17.00 on a weekly rota)
WFH day after probation
Salary - £24500
Please click apply or call Natalie Bentley on 01332 363000 opt 3