Customer Service Advisor
| Posting date: | 15 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 13 June 2024 |
| Location: | Ailsa House, Floor One West Wing, Turnberry Park, Wakefield Road, Morley, LS27 7LE |
| Company: | Vp plc |
| Job type: | Permanent |
| Job reference: | vpplc/TP/362/266 |
Summary
We're looking for a positive team player who wants to provide great customer service and develop business by converting enquiries into hire business.
Key Responsibilities
Day to day, you'll be answering the telephone and handling email enquiries, taking on-hires and off-hires from our construction industry customers. You'll also raise quotations, input orders on our dedicated hire system and also be liaising with our operational depots and transport department to arrange deliveries and collections.
What We're Looking For
Excellent telephone manner and strong customer service skillsExperience of working in a fast paced environmentBasic computer literacy – MS Office/Outlook skillsKnowledge of G42 or other similar hire rental asset management systems advantageousKnowledge of hire industry/construction advantageous
What We Can Offer You
25 days annual leave plus bank holidaysCompany PensionFree Tool HireLife AssuranceTraining & Development OpportunitiesCycle to work schemeSave As You Earn SchemeRegular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)
A Little Bit About Us
Groundforce is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, we offer comprehensive shoring and related services.
Operating under the Groundforce banner, we provide a wide range of solutions, including shoring, piling, construction training, temporary bridging, and more. Our goal is to be the convenient one-stop shop for "total solutions" in the construction and civil engineering industry.
At Groundforce, we pride ourselves on our divisions, including Groundforce Shorco, Piletec, Mr Cropper, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services. We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high-quality equipment for our customers.
Excellence is our priority. We hold ISO 9001, 14001, and OHSAS 18001 certifications, demonstrating our commitment to quality, environmental stewardship, and safety.
Join Groundforce, where we deliver exceptional support, innovative solutions, and outstanding customer service. Apply today and be part of our team that takes pride in our industry-leading position.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Key Responsibilities
Day to day, you'll be answering the telephone and handling email enquiries, taking on-hires and off-hires from our construction industry customers. You'll also raise quotations, input orders on our dedicated hire system and also be liaising with our operational depots and transport department to arrange deliveries and collections.
What We're Looking For
Excellent telephone manner and strong customer service skillsExperience of working in a fast paced environmentBasic computer literacy – MS Office/Outlook skillsKnowledge of G42 or other similar hire rental asset management systems advantageousKnowledge of hire industry/construction advantageous
What We Can Offer You
25 days annual leave plus bank holidaysCompany PensionFree Tool HireLife AssuranceTraining & Development OpportunitiesCycle to work schemeSave As You Earn SchemeRegular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)
A Little Bit About Us
Groundforce is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, we offer comprehensive shoring and related services.
Operating under the Groundforce banner, we provide a wide range of solutions, including shoring, piling, construction training, temporary bridging, and more. Our goal is to be the convenient one-stop shop for "total solutions" in the construction and civil engineering industry.
At Groundforce, we pride ourselves on our divisions, including Groundforce Shorco, Piletec, Mr Cropper, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services. We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high-quality equipment for our customers.
Excellence is our priority. We hold ISO 9001, 14001, and OHSAS 18001 certifications, demonstrating our commitment to quality, environmental stewardship, and safety.
Join Groundforce, where we deliver exceptional support, innovative solutions, and outstanding customer service. Apply today and be part of our team that takes pride in our industry-leading position.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.