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Technical Services Technologist

Job details
Posting date: 15 May 2024
Salary: Not specified
Additional salary information: £28,000 - £30,000 per annum
Hours: Full time
Closing date: 14 June 2024
Location: Ebbw Vale
Company: The Compleat Food Group
Job type: Permanent
Job reference: 484

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Summary

Job Advert

Join Our Technical Team at The Compleat Food Group!



We have a fantastic opportunity for a Technical Services Technologist to join our brilliant Technical Team!



Based at our site in Ebbw Vale, you will form part of an integral team who not only support each other but also support the
Specifications Technologist by completing customer specifications for finished products on relevant systems, ensuring the data
provided is accurate, valid and compliant with customer requirements and relevant legislation.

Additionally, assist the Raw Material Technologist with supplier and specification management of raw materials, including the
renewal and review of risk assessments.

Previous experience in reviewing artwork and using applicable customer artwork management systems is required.





At The Compleat Food Group we never just make food. We make food to feel good, taste good and do good for everyone.

Our aim is to delight our customers and consumers every day, creating the best possible foods for shoppers needs and budgets



Our ability to drive category growth for our customers is through our focus on understanding our consumers and our relentless
pursuit of innovation – we have the courage to think differently and challenge the status quo



We work at the correct pace to make clear decisions and deliver on our commitments on time every time.

Quality is at the heart of everything we do, always. We take in pride in everything we produce.



We value everybody who works in our organisation. Everyone is treated with respect and encouraged to thrive and develop. Together
we will become number one for culture.





Job Title: Technical Services Technologist



Reports to: Technical Services Manager



Site: Ebbw Vale



Key Accountabilities:

* Control and maintenance of site packaging management / control system
* Review of packaging and labelling of goods legislation
* Ensuring that packaging products meet set requirements and specifications
* Customer packaging specification development, approval and maintenance
* Responsible for final artwork sign off and maintenance of customer and in house artwork management and approval systems
* Control of status and claims made on final artwork and verification of claims
* Control of release of new artworks to production colleagues in controlled manner
* Export of goods – facilitation and completion of process



Key Responsibilities:



Control and maintenance of site packaging management control system – Product Approval

* Ensure that packaging specifications and suppliers are risk assessed from a food safety perspective and technically approved
before being introduced to the manufacturing environment.
* Responsible for liaising with operations, purchasing, engineering etc. to facilitate packaging trials and manage technical
approval and roll out.
* Ensuring comparisons and trials are satisfactorily completed prior to approval / sign off in collaboration with production and
engineering colleagues.
* Provide expert guidance in our staged gate process, collaborating with procurement, production, NPD, commercial etc. to develop
new concepts and work on packaging improvements including waste reduction targets and recyclability initiatives.



Control and maintenance of site packaging management control system – Supplier Approval Maintenance

* Ensure up to date information is held for packaging suppliers and that they are risk assessed from a food safety perspective.
Ensure all internal procedures are followed and site approvals are maintained. All information held is to be accurate, valid
and compliant.



Control and maintenance of site packaging management control system – Specification Approval Maintenance

* Ensure packaging specifications and associated documentation is obtained, reviewed and approved in accordance with technical,
legal and customer requirements. All information held is accurate, valid and compliant. Packaging items are to be risk
assessed from a food safety perspective.
* Conduct periodic reviews of specifications to ensure accuracy and relevance.



Review of packaging and labelling of goods legislation

* Stay informed about industry trends, regulations, and changes to ensure compliance and recommend improvements.



Customer packaging specification development, approval and maintenance

* Completing packaging section of specifications in collaboration with specification technologist in accordance with customer
protocols ensuring data provided is accurate, valid and compliant with customer requirements and relevant legislation.
* Receive, evaluate and action as appropriate requests to amend / update specifications ensuring effective communication with all
stake holders.



Responsible for final artwork sign off

* Ownership or artwork check and approval process
* Managing artwork consistency, accuracy and following customer / legal requirements from receipt of first version to final print
proof sign off
* Working with all relevant stakeholders e.g.: Specification Technologist, Design Houses, Customers Printers etc. to ensure all
packaging artwork designs are compliant with legal and customer technical requirements.
* Management of customer artwork management systems
1. Aldi – e flow
2. Amazon
3. Asda – Hive
4. Booker
5. Iceland – Opal
6. Lidl – WAVE
7. Morrisons – Morrison Graphics
8. Spar – Flow Zone
9. Others as per demand



Control of status and claims made on final artwork and verification of claims

* Ensure that all claims made on artwork are supportable and verified / validated against customer requirements, legislation and
internal policies.

Control of release of new artworks to production colleagues in controlled manner

* Ensure all new printed packaging items delivered to site are reviewed prior to use
* Maintenance of the sleeve requisition sheet to ensure only relevant printed packaging is in use within the production
environment.

Customer packaging waste / recyclability etc. data collation

* Completion of packaging weight / recyclability information and customer packaging questionnaires. Responding in a timely and
accurate manner to customer requests (including annual Valpak Data requests)

Export of goods

* Management of customer export systems and certification (including Aldi, Morrisons and Iceland)
* Organisation and facilitation of monthly vet visits for documentation review and sign off.

Communication and knowledge sharing

* Provide timely and accurate information and status updates as required

Absenteeism cover

* Cover essential elements of other roles within technical team in the event of absence

Education and Experience:

* Experience with artwork approval and management
* Legal labelling qualification
* Strong computer skills including Microsoft office
* Knowledge of relevant regulatory requirements
* Experience with export system management



Key Competencies:

* Exceptional organisational skills and ability to prioritise workloads.
* Strong attention to detail and commitment to accuracy.
* Effective communication skills
* Demonstrate in-depth knowledge of legal labelling
* Ability to work under pressure and to tight deadlines
* Good IT skills
* Good attention to detail
* Good team working abilities



Benefits to Include:



* 2 Employee Volunteering Days per year
* Online and High-street retailer discount scheme and well-being portal
* Employee well-being and community support groups
* Charity Initiatives and Team events
* 24/7 Access to Grocery Aid



The Compleat Food Group are proud to have built an inclusive and respectful culture where our colleagues feel safe, supported and
valued. A place where they can bring their whole selves to work to achieve exceptional results and thrive.

We continue to attract diverse talent into our teams, because we know greater diversity leads to exceptional results and provides
a better working life. That’s why we’re committed to ensuring Fairness, Equity, Inclusivity, and Respect in all that we do.



Recruitment Agencies We have an active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any
speculative CVs or unsolicited candidate introductions from agencies.

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