GP Practice Administrator - City Health Centre
| Posting date: | 15 May 2024 |
|---|---|
| Salary: | £23,500.00 per year |
| Additional salary information: | £23500.00 a year |
| Hours: | Full time |
| Closing date: | 09 June 2024 |
| Location: | Manchester, M1 1PL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | U0061-24-0065 |
Summary
Administrative Duties To have a thorough knowledge of all practice procedures and protocols and know where to access them for reference adhering to them at all times To provide an efficient word processing service for GPs and healthcare professionals as required. This includes patient referrals, following the agreed procedure, the typing of letters, reports and minutes, as required, accurately and to a high-quality standard To support the data management team with chronic disease recall systems, patient registers and any administration relating to cytology and immunisations as required To manage patient referrals ensuring robust follow up and adherence to practice protocols at all times. Summarise new and existing patient notes following appropriate training To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To retrieve medical records and assist the completion of medical/insurance records requests. To undertake any other administrative tasks as directed by the practice manager within field of competence or following appropriate training. To liaise and arrange meetings as required and to attend meetings and take minutes. Ensure adherence at all times to the requirements of the Data Protection Act To assist with the gathering of statistics and information when required. Photocopying as required. Reception duties Undertake all reception duties when required to support the practices at times of staff absence Act as a chaperone for general examinations if requested following appropriate training Deal with general enquiries and explain procedures as requested Offer general assistance to the practice teams Premises Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the practice When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions Personal/Professional development The post holder will participate in any training activity implemented by the practice or gtd healthcare as part of this employment, such activity to include: Participation in an annual performance review (appraisal), including taking responsibility for maintaining a record of own development activity Taking responsibility for own development and learning by following through objectives set at appraisal Ensure attendance at identified training events Attend induction training, mandatory training and mandatory updates as required Attendance at practice meetings Support the induction and training of new members of staff in reception procedures Quality The post holder will strive to maintain quality within the practice by: Alerting other team members to issues of quality and risk Assessing own performance and taking accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and teams activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Personal/Professional Development The post holder will participate in any training activity implemented by the practices or gtd healthcare as part of this employment, such activity to include: Participation in an annual performance review (appraisal), including taking responsibility for maintaining a record of own development activity Taking responsibility for own development and learning by following through objectives set at appraisal Ensure attendance at identified training events Attend induction training, mandatory training and mandatory updates as required